Conditions of warranty
Your OPTIM carpet shampooer, in the case of
domestic use, has a 3 month parts and labour
warranty against product defects and failures
when the product is used in accordance with
the terms and conditions of this warranty
statement.
This warranty commences from the original
date of purchase and is not transferable; please
retain your original proof of purchase for any
warranty claims. This warranty is valid only in
the country where the cleaner is purchased.
The cleaner must be operated in accordance
with these instructions and used only for do-
mestic household cleaning to remove DRY dirt
and dust from household carpets, flooring and
fabrics. This cleaner is not fit to be used as an
industrial cleaner, and is not designed for the
collection of vitreous building material includ-
ing particle board, construction products and
similar products such as wood/fibres, cement,
fillers, fibre glass etc. or excessive or frequent
sand. The infrequent pick-up of these materi-
als in these circumstances may be harmful to
your cleaner and may void the manufacturer’s
warranty.
Accessories and consumables including dust
bags and filters, unless defective in manu-
facture, are not subject to this warranty. In
order to prolong the life of accessories and
consumables, regular care and maintenance is
recommended.
When properly used and cared for, your cleaner
will render excellent service; refer to the in-
struction manual for further details, as misuse
or failure to follow the instructions makes this
warranty void.
In the event of service or advice being needed,
please contact Electrical Home-Aids Pty Ltd,
Ground Level, Building 3, Brandon Business
Park, 530 Springvale Road, Glen Waverley Vic-
toria 3150, or on 1300 360 845, Monday-Friday
9am-5pm EST. The decision to repair or replace
the cleaner is at the sole discretion of Godfreys
Customer Care. If Godfreys Customer Care
decide to repair or replace the cleaner, it will do
so at its own cost.
Optim Floorcare is unable to accept responsi-
bility under this warranty for any repair work
not carried out by an authorised Optim Service
Agent or from the use of non-genuine parts. If
any part is no longer available or manufactured,
Godfreys Customer Care will replace it with a
genuine functional replacement part. This war-
ranty does not apply to the cost of replacing
any parts of the product due to normal wear
and tear, alterations, improper installation,
physical abuse, misuse or accidental dam-
age. Any transportation costs involved in the
repair of defective parts shall be borne by the
claimant.
If proof of purchase cannot be provided at the
time of a warranty claim or service, any work
carried out on the cleaner is chargeable.
The repair or replacement of the cleaner under
this warranty does not extend the original peri-
od of warranty.
The benefits conferred by this warranty are
in addition to all other rights and remedies in
respect of the product as outlined under the
Competition and Consumer Act and other
State and Territory laws.
“Our goods come with guarantees that cannot
be excluded in the Australian Consumer Law.
You are entitled to a replacement or refund for
a major failure and for compensation for any
other reasonably foreseeable loss or dam-
age. You are also entitled to have the goods
repaired or replaced if the goods fail to be of
acceptable quality and the failure does not
amount to a major failure.”
CARPET
SHAMPOOER
V1 0 6/ 17
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