Problem Possible Cause Solution
Heater won’t operate
(indicated by the absence
of the BLUE POWER
standby light being visible
in the unit indicating
panel display)
Power Switch OFF Turn Power Switch On
No Power to unit Check the mains or electrical socket to
restore power.
Safety Thermal Fuse in
Operation.
Unplug and switch unit OFF. Wait 30
minutes for unit to auto-reset then switch
on. Repeat if necessary.
Power Cord Damaged Inspect power cable for cuts, breaks and
kinks. Replacement power cords and tting
instructions can be obtained by calling
customer service.
POWER ECONOMY
TIMER HEAT
Not visible
Problem Possible Cause Solution
Heat tubes not working
(indicated by the
presence of the BLUE
POWER standby light,
the RED HEAT light
being visible in the unit
indicating panel display
but no heat from tubes)
Tube Failure / Safety
Thermal Fuse in
operation.
Try the following procedures to ensure it is
in fact the tube that is faulty.
1) Push the remote HEAT button again just
to check the tube doesn’t heat up.
2) If still not heating – check if the RED
HEAT light on the Indicating Panel is on?
If the light is ON then the tube has blown.
Replace the Tube.
If not then wait 30 minutes for unit to
auto-reset and switch on after. Repeat if
necessary. If this continues to occur please
call customer service.
Blown Carbon Fibre
Tubes
Blown tubes are usually visible. Check for
black or white discolouration at either end
of the tubes. If visible, call customer service.
POWER ECONOMY
TIMER HEAT
Visible
TROUBLESHOOTING
POWER ECONOMY
TIMER HEAT
POWER ECONOMY
TIMER HEAT
Indicator Panel
● Power
indicates power is present
●
Economy
Indicates Economy function has been
activated via the remote
●
Timer
4 lights indicating if Timer is set -
1/2/3/4hrs or None
PIR Economy Function
The PIR economy function enables the heater to automatically shut down its heating elements
when not in use. The PIR sensor constantly monitors people’s movements up to a distance of
4 metres. If does not detect any movement within 4 minutes, it will switch the heating o to be
safe and economic.
To re-activate the heating elements the remote control must be used.
●
Heat
Indicates heating elements are active
OPERATION CONT.
8 9
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