18
Multi-attachment Powerhead
Troubleshooting
Troubleshooting
Use this table to see possible solutions for problems with the brush cutter. If these suggestions do not
solve the problem, see “Warranty and Service”.
SYMPTOM POSSIBLE CAUSE RECOMMENDED ACTIONS
Motor does
not run or runs
intermittently
Battery discharged Recharge. See “Battery Pack and Charger”.
Trigger-lock lever not
pressed
Press the trigger-lock lever before squeezing the
trigger switch. See “General Operation”.
Battery pack not fully
inserted
Press the battery pack into the battery port until it
clicks into place.
Battery contacts dirty
Remove the battery pack, remove debris from the
battery port, and then clean the contacts with a clean,
dry cloth.
Battery pack too hot or
too cold
Allow the battery pack to warm or cool to within the
operating temperature range of 32°F to 104°F (0°C
to 40°C).
Electronics cooling vent
clogged
Clear any debris from the vent to provide
unobstructed airflow to the variable speed trigger.
There is a short delay in
the motor starting after
engaging the trigger-lock
lever
Hold the trigger-lock lever for 1 – 3 seconds before
engaging variable speed trigger to start motor.
Internal wiring of garden
product damaged
Contact service agent.
Motor protector has
activated
Allow motor to cool and increase height of cut.
Battery pack does
not charge
Battery pack over/under
temperature protection
is activated
This may occur when the powerhead is run
continuously or exposed to high ambient
temperatures. Allow the battery pack to reach
the acceptable temperature before charging. See
“Battery Pack and Charger”.
Dirty or damaged
contacts on battery pack
or charger
Inspect the contacts on both the battery pack
and charger. If necessary, clean according to the
instructions in this manual. Reinsert battery pack into
the charger, making sure it is fully seated.
Battery pack is at the
end of its life
All batteries have a finite life. If the battery pack
is more than two years old or has been recharged
frequently, it may be time to replace it. Replace only
with the battery pack specified for this powerhead.
Charger faulty
Have the function checked at an approved service
location.