Ortho-Clinical Diagnostics ID-MTS

Questions and Answers

X
xwestAug 6, 2025
What to do if the Ortho-Clinical Diagnostics Medical Equipment centrifuge will not spin?
- H
  Hayden GomezAug 6, 2025
  If the centrifuge won't spin, it might be due to several reasons: * The lid might be open or not properly closed. * The lid may not have been opened after the previous cycle. * The latch might be pressed. * A malfunction error might be reported. To resolve this: 1. Ensure the lid is closed properly. 2. Try opening and closing the lid. 3. Press and release the latch. 4. Review the error codes. 5. Power cycle the instrument; turn off the instrument for 10 seconds and power back on.
B
Barry JenningsAug 13, 2025
How to fix no display on Ortho-Clinical Diagnostics Medical Equipment?
- S
  smichaelAug 13, 2025
  If there is no display, the issue might be with the power connection. Ensure the power cord is properly connected both to a working receptacle and to the instrument itself, and verify that the instrument is turned on. Also, check the fuse. As an additional step, power cycle the instrument by turning it off for 10 seconds and then turning it back on.
D
debbieduranAug 21, 2025
Why is the Ortho-Clinical Diagnostics Medical Equipment showing improper speed?
- C
  Colleen SimpsonAug 22, 2025
  The improper speed during routine speed verification can be caused by an internal malfunction or external line voltage. Power cycle the instrument; turn off the instrument for 10 seconds and power back on.
A
antonio27Aug 29, 2025
Why is the Ortho-Clinical Diagnostics Medical Equipment showing improper timing?
- S
  smendezAug 29, 2025
  The improper timing during routine timer verification can be caused by an internal malfunction or external line voltage. Power cycle the instrument; turn off the instrument for 10 seconds and power back on.

Summary

Product Description

Intended Use

The ORTHO™ Workstation is intended for in vitro immunohematology testing.

Overview

General description of the ORTHO™ Workstation, a combined bench top workstation.

Safety Warnings and Precautions

General Use Precautions

Essential safety guidelines for operating the ORTHO™ Workstation.

Electrical Safety

Important electrical safety measures for the ORTHO™ Workstation.

Biohazard Material Handling

Guidelines for handling biohazardous materials with the ORTHO™ Workstation.

Gel Card Handling

Instructions for handling ID-MTS™ Gel cards.

Cleaning and Maintenance Importance

Importance of regular cleaning and maintenance for instrument performance.

Installation and Specifications

Unpacking Procedure

Step-by-step instructions for unpacking the ORTHO™ Workstation.

Technical Specifications

Technical specifications including dimensions, weight, and power requirements.

Fuse Information

Details regarding the fuses used in the ORTHO™ Workstation.

Site Selection

Recommendations for selecting an appropriate location for the workstation.

Environmental Requirements

Specifies the required environmental conditions for operation.

Electrical Requirements

Details on the electrical input voltage and connection.

Ventilation Requirements

Information on ventilation needs for the instrument.

Safety Standards

Lists international, US, and Canadian safety standards met by the instrument.

EMC Compliance

Details Electromagnetic Compatibility (EMC) compliance and potential interference.

Centrifuge Operation

Centrifuge Guidelines

General operating instructions for the centrifuge function.

Spinning Gel Cards

Step-by-step procedure for spinning ID-MTS™ Gel cards.

Card Holder Replacement

Instructions for replacing the centrifuge card holder.

Incubator Operation

Incubator Guidelines

General operating instructions for the incubator function.

Incubating Gel Cards

Step-by-step procedure for incubating ID-MTS™ Gel cards.

Troubleshooting and Error Codes

Troubleshooting Common Issues

Table of common symptoms, possible causes, and suggested remedies.

Understanding Error Codes

Explanation of how error codes are displayed and cleared.

Qualification Procedures

Qualification Overview

Discusses frequency and types of qualification procedures (daily, as needed).

Centrifuge Verification

Procedures for verifying centrifuge speed and timing accuracy.

Incubator Verification

Procedure for verifying incubator temperature accuracy.

Instrument Maintenance

Cleaning and Disinfection

Procedures for cleaning and disinfecting the ORTHO™ Workstation.

Cleaning Under Incubator

Specific instructions for cleaning the area beneath the incubator.

Replacing Fuses

Step-by-step guide for replacing fuses in the instrument.

Product Warranty

Warranty Period

Details the duration of the ORTHO™ Workstation warranty.

Repair Coverage

Explains the process for obtaining warranty repair service.

Warranty Limitations

Outlines limitations of the warranty coverage.