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2. Wi-Fi conguration of the thermostat failed
- Conrm the entered router password is correct.
- Please conrm the network is stable. Put the phone besides your
thermostat and make sure they are in the same network environment. Try
opening a website to judge if the network can be used.
- Conrm adding device is under 2.4G WI-FI channel. If 2.4G and 5G WIFI
use the same name, it is recommended to change to a dierent name.
- Ensure that the DHCP service is enabled for the router. If not, the IP
address will be occupied.
- If it still does not work, it is recommended to change the router and try
again.
3. Device oine
- Conrm that the thermostat is powered on.
- Conrm whether the device or the network has been cut o. If so, Please
check the status 2 minutes later. It may need some time to recover.
- Please conrm whether the home Wi-Fi network is normal, or whether
the Wi-Fi name and password has been modied.
- If the network is normal, but the device is still oine, please check if there
are too many Wi-Fi connections. Please try to restart the router and wait
for 5 minutes, then check the status of the device.
- If there still have problems after the above checking, it is recommended
to remove the device or change the router to add it again.