Paloma PJC-W15FR - User Manual

Questions and Answers

D
Deborah GreeneAug 13, 2025
What to do if Paloma PJC-W15FR Room heater does not operate?
- C
  Christopher TaylorAug 13, 2025
  If your Paloma Room heater isn't turning on (the ON/OFF light isn't glowing green), try these steps: First, make sure the power cord is properly plugged in and the power is switched on. Check your circuit breaker or fuse box to see if a breaker has tripped or a fuse has blown. Also, verify that the child lock feature is not activated. Ensure that the gas supply is turned on, and if you're using an LPG appliance, check that there's enough gas in the LPG tank.
R
rosemarthaAug 17, 2025
Why Paloma PJC-W15FR turns off during operation?
- G
  Gary HamptonAug 17, 2025
  Your Paloma Room heater might be turning off during operation due to a clogged air filter, which will cause the filter lamp to flash; in this case, clean the air filter. Also, make sure that the hot air outlet is not blocked.
A
Amanda MurrayAug 20, 2025
What to do if Paloma PJC-W15FR Room heater smells gas?
- R
  Raymond BrennanAug 20, 2025
  If you smell gas from your Paloma Room heater, it could be due to a hose that is not securely connected or a damaged hose. In both cases, you must turn off the heater and call a qualified person.
C
Cory JohnsonAug 25, 2025
How to fix Paloma PJC-W15FR that does not ignite?
- E
  Elizabeth DavisAug 25, 2025
  If your Paloma Room heater isn't igniting and the ON/OFF light doesn't glow red, check that the supply gas valve is fully opened. Another possible cause is air in the gas hose.
S
Susan LittleAug 27, 2025
Why Paloma PJC-W15FR Room heater doesn't warm the room enough?
- O
  ohernandezAug 27, 2025
  If your Paloma Room heater isn't warming the room sufficiently, several factors could be at play. The set temperature might be too low, or a window or door could be open, letting heat escape. Ensure the supply gas valve is fully opened. The room size might exceed the heater's capacity, or there could be an obstruction within 75cm in front of the heater.
J
Joseph GrahamSep 1, 2025
Why does Paloma Room heater flame extinguish during operation?
- H
  hallstephenSep 1, 2025
  If the flame on your Paloma Room heater is extinguished during operation, ensure that the room is well ventilated, as the amount of oxygen inside the room may be insufficient.
A
Aimee HawkinsSep 4, 2025
Why Paloma PJC-W15FR Room heater smells during use?
- B
  Beverly PowellSep 4, 2025
  Your Paloma Room heater might emit a strong odor if the room has been recently painted or the floors have been waxed or polished. Ensure you ventilate the room properly before use.
J
John ColeSep 8, 2025
Why Paloma Room heater smells or smokes when using first time?
- W
  William MartinSep 8, 2025
  If your Paloma Room heater smells or smokes when used for the first time, this is likely due to oil used during manufacturing. Operate the heater for a while in a ventilated room to dissipate the smell or smoke.

Summary

Product Overview and Design

Design Layout Overview

Illustrates the front and rear views of the heater's components.

Front View Component Identification

Details the control panel, warm air outlet, and louvres.

Rear View Component Identification

Shows air filters, electric plug, and gas hose connections.

Control Panel and Remote Operations

Control Panel Layout

Explains the functions of buttons and display on the heater's control panel.

Infrared Remote Controller

Describes the buttons and operation of the remote control unit.

Product Features and Safety Devices

Key Product Features

Lists key functionalities like efficiency rating, timers, and economy operation.

Overview of Safety Devices

Details built-in safety mechanisms like anti-tilt and flame failure.

Safety Instructions and Guidelines

Danger and Emergency Procedures

Details hazardous situations and immediate actions for gas leaks or fire.

Care and Maintenance Procedures

Routine Care and Checks

Daily inspection points and recommended annual servicing.

Heater and Louvre Cleaning

Guides for cleaning the outer casing and louvres.

Air Filter Maintenance and Servicing

Weekly Air Filter Maintenance

Steps for cleaning and refitting the air filters.

Recommended Heater Servicing

Advises on professional inspection and servicing of the heater.

Operating Instructions and Functions

Starting Up and Shutting Down

Guides for turning the heater on and off, including fan operation.

Automatic Economy Operation

Details the feature that reduces temperature for efficiency.

Room Temperature Adjustment

Explains how to set and monitor room and desired temperatures.

Timer Over-ride Function

How to manually override programmed timer settings.

Remote Control Operation

Using the remote control for basic functions and timer adjustments.

Setting the Clock

Step-by-step guide to setting the current time on the display.

Programming Timer(s)

Instructions for setting ON/OFF times for Timer 1 and Timer 2.

Pre-Heat Function

How the heater warms the room before the programmed start time.

Operating Programmed Timers

Explains how to activate and manage programmed timer settings.

Timer Cancellation and Child Lock Features

Cancelling Programmed Timers

Procedures for deactivating set timer programs.

Child Lock Function

How to activate and deactivate the child safety lock.

Troubleshooting and Error Codes

Troubleshooting Guide

Common problems and suggested remedies before calling service.

Error Code Reference

Explanation of error codes displayed by the heater's diagnostics.

Warranty Information and Claims

General Warranty Terms

Details of the warranty provider and service network.

Warranty Exclusions and Limitations

Conditions under which the warranty may not apply.

Warranty Coverage Details

Specifies what components and faults are covered by the warranty.

How to Make a Warranty Claim

Procedures for making a warranty claim and consumer rights.

Service, Spare Parts, and Approval

Service and Spare Parts Information

Information on obtaining service and replacement parts.

Product Approval Certification

Certification details for the heater models.

This document describes the Paloma/Rheem Unflued Portable Gas Convection Room Heater, covering its installation, operation, and maintenance.

Function Description

The Paloma/Rheem Unflued Portable Gas Convection Room Heater is designed for use in a single-family domestic dwelling for room heating. It operates on either Natural Gas (NG) or Propane (LPG), depending on the model. The heater features electronic ignition and an energy-efficient 7-stage modulating gas valve, ensuring optimal performance and reduced emissions. It has an AS4553 Efficiency Star Rating of 5.9 Stars and is classified as a Class 1 Appliance AS4553:2008, with less than half the emissions of the Australian Standard.

The heater provides adjustable room temperature control, allowing users to set their desired temperature between 16°C (low) and 26°C (high) using up and down arrows on the control panel. It includes a dual timer function, enabling automatic operation at two separate periods of the day. A pre-heat function allows the heater to automatically start one hour prior to the programmed starting time to warm the room. The automatic economy function further enhances efficiency by gradually reducing the set room temperature by 1°C every 30 minutes, up to a maximum of 2°C, once the desired temperature is reached. This subtle reduction is designed to be unnoticed by the user.

For safety, the heater is equipped with several devices:

Filter Clean Warning Device: Flashes a light when the air filter is clogged or the hot-air outlet is blocked, switching off the heater.
Anti-tilt Safety Switch: Automatically shuts off gas flow if the heater is knocked or bumped.
Oxygen Depletion Safety System: Shuts off gas flow if the oxygen level in the room drops below a safe level.
Flame Failure Device: Prevents gas flow to the burner if ignition fails or the flame goes out.
Power Failure Device: Prevents gas flow to the burner if there is a power failure.
Overheat Safety Device: Shuts off gas supply if the fan stops rotating.
Over Current Safety System.
Back Burner Protection.
Unattended Appliance Shut Off Device: The heater shuts off after 8 hours of continuous operation.
Air Volume and Combustion Control.

The heater also includes a Child Lock function to prevent accidental operation and interference with controls.

Usage Features

The heater is operated via a control panel and an infrared remote controller.

Turning Heater On/Off: Pressing the ON/OFF button on the control panel or remote starts the heater. A green operation light indicates it's on, followed by a red combustion light upon proper ignition. Pressing the ON/OFF button again turns the heater off. The convection fan continues to operate for up to 4 minutes after shutdown to cool the internal components.
Temperature Adjustment: The display shows both the set temperature and the current room temperature. Users can adjust the set temperature using the up/down arrows.
Setting the Clock: When first plugged in, the digital display flashes, indicating the time needs to be set. This is done using the SET TIMES button and the up/down arrows. The clock must be set for timer functions to operate.
Programming Timers: Two timers (TIMER 1 and TIMER 2) can be programmed to turn the appliance ON and OFF at specific times. The process involves pressing the SET TIMES button to enter programming mode, then using the up/down arrows to set the ON and OFF times for each timer.
Timer Over-ride Function: This function allows users to manually override the preset timer program. Pressing the OVERRIDE button can turn the heater on or off, regardless of the programmed timer settings.
Child Lock: To activate, press and hold the down and up buttons simultaneously for three seconds. A key symbol illuminates on the display. Repeat the action to deactivate. When activated, only the ON/OFF button can be used if the heater is operating; no buttons can be activated if the heater is off.
Remote Control Operation: The remote can turn the heater ON/OFF, adjust the set temperature, and activate/deactivate TIMER 1 and TIMER 2, as well as the timer override function. It cannot be used for programming.

Maintenance Features

Regular care and maintenance are crucial for safe and correct operation.

Daily Inspection: Check for flammable materials near the heater, ensure the air filter is correctly fitted and clean, verify the gas hose connection, and inspect the electrical cord for damage.
Cleaning the Air Filter: The filter clean warning device will flash if the air filter is clogged. Air Filter (1) can be removed and cleaned with a vacuum cleaner or mild soapy water, then refitted after drying. Air Filter (2) should not be removed. The heater must not be operated without the filter.
Cleaning the Outer Casing: The heater's outer casing should be cleaned monthly with a damp soft cloth, or mild soapy water for severe dirt. Gloves are recommended due to potential sharp edges.
Cleaning the Louvre: Use a vacuum cleaner to remove dirt from the louvre. White powder may form and can be wiped off with a soft cloth. Avoid pressing the louvre heavily, as this could cause breakage and affect heat discharge.
Servicing: All repair and service work must be carried out by a qualified person. It is recommended that the heater be inspected and serviced every 12 months or prior to each winter season.
Troubleshooting: The manual provides a troubleshooting guide for common issues, such as the heater not operating, not igniting, turning off, or not warming the room sufficiently. It also lists error codes displayed on the screen, along with probable causes and suggested remedies. If issues persist or unusual odors are detected, users are advised to contact Rheem Service.
General Precautions: Do not move the heater during operation, do not unplug it while operating or while the fan is still cycling, and do not use it in areas with spray painting or excessive dust/fluff. Ensure proper ventilation and room sizing according to Australian Standard AS/NZS5601.1:-2010. Do not block louvres or air inlets.

Paloma PJC-W15FR Specifications

General

Model	PJC-W15FR
Category	Room heater
Power	1500W
Voltage	220-240V
Frequency	50Hz
Power Levels	2 (750W/1500W)
Timer	Yes
Remote Control	Yes
Oscillation	Yes
Safety Features	Overheat Protection, Tip-over Switch
Adjustable Thermostat	Yes

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