65
15.3.2. CU-E15HKE
Note:
“O” - Frequency measured and fan speed fixed.
The memory data of error code is erased when the power supply is cut off, or press the Auto Switch until “beep” sound heard
following by pressing the “CHECK” button at Remote Control.
Although operation forced to stop when abnormality detected, emergency operation is possible for certain errors (refer to Error
Codes Table) by using Remote Control or Auto Switch at indoor unit. However, the Remote Control signal receiving sound is
changed from one “beep” to four “beep” sounds.
Abnormality / Protection control
Abnormality
Judgement
Emergency 
operation
Primary location to verify
Diagnosis
display
H00 No abnormality detected — Normal operation —
H11 Indoor / outdoor abnormal 
communication
> 1 min after starting 
operation
Indoor fan operation
only
• Internal / external cable connections
• Indoor / Outdoor PCB
H12 Connection capability rank abnormal — — —
H14 Indoor intake air temperature sensor 
abnormality
Continue for 5 sec. — • Intake air temperature sensor 
(defective or disconnected)
H15 Outdoor compressor temperature sensor 
abnormality
Continue for 5 sec. — • Compressor temperature sensor 
(defective or disconnected)
H16 Outdoor Current Transformer open 
circuit
— — • Outdoor PCB
• IPM (Power transistor) module
H19 Indoor fan motor merchanism lock — — • Indoor PCB
• Fan motor
H23 Indoor heat exchanger temperature 
sensor abnormality
Continue for 5 sec. O
 (Cooling only)
• Heat exchanger temperature sensor 
(defective or disconnected)
H25 E-Ion breakdown — — • Indoor PCB
• E-Ion PCB
H27 Outdoor air temperature sensor 
abnormality
Continue for 5 sec. O • Outdoor temperature sensor (defective 
or disconnected)
H28 Outdoor heat exchanger temperature 
sensor abnormality
Continue for 5 sec. O • Outdoor heat exchanger temperature 
sensor (defective or disconnected)
H30 Discharge temperature sensor 
abnormality
Continue for 5 sec. — • Discharge temperature sensor
H33 Indoor/Outdoor wrong connection — — • Indoor/Outdoor supply voltage
H38 Indoor/Outdoor mismatch (brand code) — — —
H58 Abnormal gas sensor Continue for 6 hours — • Gas sensor                                     
(defective or disconnected)
H97 Outdoor Fan Motor lock abnormality — — • Outdoor PCB
• Outdoor Fan Motor
H98 Indoor high pressure protection — — • Air filter dirty
• Air circulation short circuit
H99 Indoor heat exchanger anti-freezing pro-
tection
— — • Insufficient refrigerant
• Air filter dirty
F11 Cooling / Heating cycle changeover 
abnormality
4 times occurance 
within 30 minutes
— • 4-way valve
• V-coil
F90 PFC control 4 times occurance 
within 10 minutes
— • Voltage at PFC
F91 Refrigeration cycle abnormality 7 times occurance 
continuously
— • No refrigerant
(3-way valve is closed)
F93 Outdoor compressor abnormal revolution 4 times occurance 
within 20 minutes
— • Outdoor compressor
F95 Cool high pressure protection 4 times occurance 
within 20 minutes
— • Outdoor refrigerant circuit
F96 IPM (power transistor) overheating 
protection
— — • Excess refrigerant
• Improper heat radiation
• IPM (Power transistor)
F97 Outdoor compressor overheating 
protection
4 times occurance 
within 20 minutes
— • Insufficient refrigerant
• Compressor
F98 Total running current protection 3 times occurance 
within 20 minutes
— • Excess refrigerant
• Improper heat radiation
F99 Outdoor Direct Current (DC) peak 
detection
7 times occurance 
continuously
— • Outdoor PCB
• IPM (Power transistor)
• Compressor