78
VQT2J25
Troubleshooting guide
Cannot operate the television.
The remote control doesn’t work.
¾ Change the manufacturer code. Some televisions cannot be
operated even if you change the code. (> 70)
¾ The remote control and main unit are
using different codes. Change the code
on the remote control. (> 68)
Press and hold [OK] and the indicated
number button at the same time for more than 5 seconds.
¾ The batteries are depleted. Replace them with new ones. (> 4)
¾ You are not pointing the remote control at the main unit’s
remote control signal sensor during operation. (> 4)
¾ Coloured glass may obstruct the signal reception/transmission.
¾ Don’t place the signal sensor in direct sunlight or in areas that
may be subject to sunlight exposure.
¾ It may be necessary to set the code on the remote control again
after changing the batteries. (> 68)
¾ It may be necessary to set the manufacturer code again after
changing the batteries. (> 70)
¾ The child lock function is activated. (> 70)
The unit is on but cannot be operated.
¾ Recording drive or playback drive has not been selected
properly. (> 19, 20)
¾ Some operations may be prohibited by the disc.
¾ The unit is hot (“U59” appears on the display). Wait for “U59” to
disappear.
¾ One of the unit’s safety devices may have been activated.
Reset the unit as follows:
1 Press [Í/I] on the main unit to switch the unit to standby.
If the unit doesn’t switch to standby, press and hold [Í/I] on
the main unit for about 3 seconds. The unit is forcibly
switched to standby.
Alternatively, disconnect the AC mains lead, wait one
minute, then reconnect it.
2 Press [Í/I] on the main unit to switch it on. If the unit still
cannot be operated, consult the dealer.
Cannot eject disc.
¾ The unit is recording.
¾ Linked timer recordings with external equipment is in recording
standby (“EXT-L” on the unit’s display blinks when [Í] is
pressed). Press [EXT LINK] to cancel the recording standby.
(> 26)
¾ The unit may have a problem. While the unit is off, press and
hold [∫] and [CH W] on the main unit at the same time for about
5 seconds. Remove the disc and consult the dealer.
If the Child Lock function is activated, above operation does not
work. Cancel the Child Lock function. (> 70)
Cannot tune channels.
Cannot download channel presets from the
television.
¾ Check the connections. (> 8, 71)
¾ You must connect to a television equipped with the Q Link
function with a fully wired 21-pin Scart cable/VIERA Link
(HDAVI Control 3 or later) function with an HDMI cable to
download channel presets.
Startup is slow.
¾ Deactivate “Power Save in Standby” in the Setup menu. (> 69)
¾ Startup takes time in the following situations:
– A disc other than a DVD-RAM is inserted.
– The clock is not set.
– Immediately after a power failure or the AC mains lead is
connected.
– For a few minutes after 5:15 am due to system maintenance
of this unit.
– When the unit is connected with an HDMI cable.
Operation
DMR-EH635EG-VQT2J25_eng.book 78 ページ ２０１０年１月６日 水曜日 午前１１時２０分
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