15
Frequentlyaskedquestions
Question Answer
Will the battery be
exhausted after a long
period of disuse?
When the appliance is not used for 6 months or more, the battery will weaken (leak
battery uid, etc.). Fully charge the battery once every 6 months.
Can the battery be
charged before every use?
Yes, but it is recommended that you charge the battery when it is empty. The life of
the battery will vary depending upon usage and storage conditions.
Troubleshooting
Problem Possible cause Action
The appliance does not
operate.
You have just purchased the product
or it has not been used for more than
6 months.
Charge the unit for at least 23 hours.
(See page 11.)
The appliance can be used
only for several minutes,
even if it is charged.
The charging time is short.
The main unit is not standing upright
on the charger. (See page 10.)
Stand the main unit upright so that its base
contacts the charging section of the charger.
Battery life is over (approx. 3 years).
The battery has reached the end of its life.
(See page 16.)
Water pressure is low.
The nozzle is clogged.
Replace the nozzle.
Mouth of the nozzle is squashed.
Filter is clogged. Clean lter. (See page 14.)
Water does not come out.
The main unit is tilted too much while
in use.
Use with the main unit in a vertical state.
(See page 12.)
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre
authorized by Panasonic for repair.
EW1311_EU.indb 15 2018/11/14 13:02:25
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