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Frequently asked questions
Question Answer
Will the battery be exhausted
after a long period of disuse?
When the appliance is not used for 6 months or more, the battery will weaken (leak battery fluid, etc.).
Fully charge the battery once every 6 months.
Can the battery be charged
before every use?
Yes, but it is recommended that you charge the battery when it is empty. The life of the battery will
vary depending upon usage and storage conditions.
Troubleshooting
Problem Possible cause Action
The appliance does not
operate.
You have just purchased the product or it has
not been used for more than 6 months.
Charge the unit for at least 23 hours. (See page 10.)
The appliance can be used
only for several minutes, even
if it is charged.
The charging time is short.
The main unit is not standing upright on the
charger. (See page 10.)
Stand the main unit upright so that its base
contacts the charging section of the charger.
Battery life is over (approx. 3 years).
The battery has reached the end of its life.
(See page 15.)
Water pressure is low.
The nozzle is clogged.
Replace the nozzle.
Mouth of the nozzle is squashed.
Filter is clogged. Clean filter. (See page 13.)
Water does not come out.
The main unit is tilted too much while in use.
Use with the main unit in a vertical state.
(See page 11.)
If the problems still cannot be solved, contact the store where you purchased the unit or a service centre authorized by Panasonic for repair.
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