30
Troubleshooting
Troubleshooting (Basic)
n
On-screen Document
The document of PDF
format is not displayed.
l
Install Adobe Reader.
A
Log on to Windows as an administrator.
B
Touch
(Start) and input “c:\util\reader\en\Pinstall.bat” in
[SearchProgramsandles]thenpress
Enter
.
C
Update Adobe Reader to its latest version.
If your computer is connected to the internet, start up Adobe
Reader and touch [Help] - [Check for Updates...].
n
Others
No response.
l
Open Task Manager and close the software application that is not
responding.
l
An input screen (e.g., password input screen at startup) may be
hidden behind another window. Touch the application icons at the
bottom of the screen to check.
l
Press the power switch for four seconds or longer to shut down the
computer, and then press the power switch to turn it on. If the ap-
plication program does not work normally, uninstall and reinstall the
program. To uninstall,
A
Open the Control Panel.
1. Perform either of the following procedures.
Touch and hold
at the bottom left corner of the Desktop
screen.
Flick from the middle of the Start screen to the top.
2. Touch [Control Panel].
Touch
(Start) - [Control Panel].
B
Touch [Program] - [Uninstall a program].
Cannot connect to a
network.
l
Set the device ([Wireless LAN] / [Bluetooth] / [Wireless WAN] of
[WirelessConguration])to[Enabled]inthe[Advanced]menuof
theSetupUtility(WirelessConguration).
l
Display “Charm”, and touch
- [Change PC Settings] - [Network].
Set [Airplane mode] to [Off], and then;
set [Wi-Fi] to [On] (for wireless LAN).
set [Mobile broadband] to [On] (for wireless WAN).
set [GPS] to [On] (for wireless WAN).
set [Bluetooth] to [On] (for Bluetooth).