36
Appendix
LIMITED WARRANTY (GARANTIE LIMITÉE)
For Canada
PANASONIC COMPUTER AND PERIPHERALS LIMITED WARRANTY
Coverage – Panasonic Canada Inc. (“PCI”) warrants to you, the first end user customer, this computer product
(excluding software media), when purchased from PCI or from a PCI authorized reseller, to be free from defects
in materials and workmanship under normal use, subject to the terms set forth below, during the period of
warranty coverage specified.
Scope of Coverage Period of Coverage
Type of Failure Coverage
•
Laptop Computers (except Battery) and AC Adaptor
•
Factory/PCI installed options including Wireless
WAN, GPS, Bluetooth, Finger print reader, Backlit
keyboard, Memory Card and Media Bay Drives
(Floppy, CD/DVD)
•
Ultra-Mobile PC
•
Tablet PC
•
Mobile Wireless Display
•
PDRC – LCD and Keyboard Assemblies
•
Port Replicator
Three (3) Years from
Date of Original End User
Customer Purchase
Defective Materials or
Workmanship
•
Hand-held Computers
•
Battery
•
Battery charger
•
Auto Adaptor
•
External USB Drives
One (1) Year from Date
of Original End User
Customer Purchase
Defective Materials or
Workmanship
•
Standard or Digitizer Stylus Pen Ninety (90) Days from
Date of Original End User
Customer Purchase
Defective Materials or
Workmanship
•
All consumable items including protection film,
cleaning cloth, carry case, tether and harness
No Coverage
Remedy – In the event of a warranty claim, contact PCI’s representatives within the applicable warranty period,
identifying the nature of the defect claimed, at 1-800-668-8386 between 9:00 A.M. and 5:00 P.M., Eastern Time
Zone, Mon. – Fri. (excluding holidays) for instructions on how to obtain service. A purchase receipt or other
proof of date of original purchase is required before warranty service is performed. Defective parts covered by
this Limited Warranty will be repaired or replaced with new or comparable rebuilt parts on an exchange basis.
Warranty replacement or repair is subject to the terms of this Limited Warranty for the balance of the original
period of warranty coverage.
No Coverage – This Limited Warranty does not cover products purchased outside Canada. Neither does it
cover damage to, failure of, or defects in a product or accessory through mishandling, improper installation,
abnormal use, misuse, neglect, accident, introduction of liquid or other foreign matter into the product, alteration
or servicing by anyone not authorized by PCI, or act of God.
THIS PRODUCT IS NOT INTENDED FOR USE AS, OR AS PART OF, NUCLEAR EQUIPMENT/SYSTEMS,
AIR TRAFFIC CONTROL EQUIPMENT/SYSTEMS, OR AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS
*2
.
PANASONIC WILL NOT BE RESPONSIBLE FOR ANY LIABILITY RESULTING FROM THE USE OF THIS
PRODUCT ARISING OUT OF THE FOREGOING USES.
*2
AIRCRAFT COCKPIT EQUIPMENT/SYSTEMS include Class2 Electrical Flight Bag (EFB) Systems and
Class1 EFB Systems when used during critical phases of flight (e.g., during take-off and landing) and/or
mounted on to the aircraft. Class1 EFB Systems and 2 EFB Systems are defined by FAA: AC (Advisory
Circular) 120-76A or JAA: JAA TGL (Temporary Guidance Leaflets) No.36
IF YOU SHIP THE PRODUCT FOR WARRANTY SERVICE
Carefully pack the product, preferably in the original carton. Include details of defect claimed and proof of date
of original purchase. No liability is assumed for loss or damage to the product while in transit, if you chose your
own transportation carrier.
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