Panasonic KX-TVP50 - Installation Manual

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Please read this manual before installing, customising, or operating the Voice Processing System.

Model No.

KX-TVP50

Voice Processing System

Installation Manual

Thank you for purchasing a Panasonic Voice Processing System, Model KX-TVP50.

POWER

VOICE PROCESSING SYSTEM

Main Page

Default Chapter6
- Table of Contents6
1 Voice Processing System Overview11
- What the Vps Can and Cannot Do12
- Why Voice Processing12
- Basic Operations12
- VPS Limitations13
- System Administration, Management, and Use14
- System Administration14
- System Management14
- Subscriber Use14
- System Basics15
- General15
- System Components15
- Which Phone Systems Are Compatible17
- Installer Equipment and Software Requirements18
- Specifications19
- Hardware19
- Flash Memory Expansion Capabilities19
- Recommendations for System Configuration20
- Digital Integration21
- General21
- APT Integration21
- Connection Example-APT Integration21
- DPT Integration22
- Connection Example-DPT Integration22
2 Installation23
- Safety Precautions24
- Installation24
- Wiring25
- Unpacking26
- Mounting the Vps on the Wall27
- Frame Earth Connection28
- Installation Steps29
- Installing an Optional Expansion Memory Card31
- General31
- Installing the KX-TVP52/KX-TVP5431
- Connections33
- Connecting to the PBX33
- Opening the Ferrite Core33
- Connection for APT Integration34
- Connection for DPT Integration34
- Connection for Non-APT/DPT Integration35
- Terminal Connection36
- Requirements for Connecting Programming Terminal36
- Connecting the RS-232C Cable36
- RS-232C Signals38
3 Integrating the Vps with Panasonic Kx-T Phone Systems39
- Guidelines for Integration40
- APT/DPT or Inband Signalling40
- Why Integration Is Important40
- How the VPS and the PBX Communicate40
- PBX Requirements for Integration41
- Pbx Parameters and Port Settings44
- General Guidelines and Definitions44
- RS-232C Settings44
- Port Settings44
- PBX Interface Parameters45
- CONNECTING the VPS with PANASONIC KX-T SERIES Pbxs48
- VPS Programming for Inband Integration48
- KX-TA Series Programming for Inband Integration Via the Manager's Extension49
- KX-TD816 and KX-TD1232 Programming for Inband Integration Via the Manager's Extension52
- KX-TD816 and KX-TD1232 Programming for Inband Integration Via the Operating and Maintenance Tool52
4 Integrating the Vps with the Panasonic Kx-Ta Analogue Pbx and Kx-Td Digital Pbx57
- Guidelines for Digital Integration58
- Why Digital Integration Is Important58
- Connecting the Vps with the Panasonic Kx-Ta Series60
- KX-TA Series Software Verification and Programming for Digital Integration Via the Manager's Extension60
- Connecting the Vps with the Panasonic Kx-Td816 and Kx-Td123266
- KX-TD1232 Software Verification and Programming for DPT Integration Via the Manager's Extension66
- KX-TD1232 Software Verification and Programming for DPT Integration Via the Operating and Maintenance Tool71
- Common Digital Integration Features and Setup Procedures75
- Live Call Screening (LCS) Programming75
- Live Call Screening Password Assignment75
- Live Call Screening Password Cancelling76
- Live Call Screening Recording Mode Assignment Via System Programming76
- Live Call Screening Private/Hands-Free Mode Assignment Via Station Programming77
- Live Call Screening Button Assignment Via Station Programming78
- Live Call Screening Cancel Button Assignment Via Station Programming78
- Two-Way Recording Button Assignment Via Station Programming79
- Two-Way Transfer Button Assignment Via Station Programming80
- Voice Mail Transfer Button Assignment Via Station Programming80
- Live Call Screening Activation81
- Live Call Screening Password Control82
- Two-Way Recording into Mailbox82
- Two-Way Transfer into Mailbox82
5 Customising the System83
- Starting up84
- Before Programming84
- Quick Setup84
- Starting the Quick Setup85
- Port Setting Options92
- Custom Service Setting Example92
- Custom Service Features93
- Custom Service Programming94
- Recording Menus98
- Checking Operation98
- Voice Mail98
- Mailbox Groups99
- Extension Groups99
- Interview Service100
- Automated Attendant101
- Department Dialing Service101
- Operator Service102
- Setting Ports103
- Port Service Menu103
- Automated Attendant Parameters105
- Automated Attendant Menu105
- Department Dialing105
- Operator's Parameters106
- Setting Mailboxes109
- Mailbox Setting Menu109
- Entering a Mailbox109
- Deleting a Mailbox113
- Password Reset113
- Mailbox Listing113
- Training the Subscriber114
6 Final Setup115
- MESSAGE MANAGER'S MAILBOX (Mailbox 998)116
- Accessing the Message Manager's Mailbox116
- Main Menu of Message Manager's Service116
- Company Greetings (Enter #6*998,5,1)117
- Recording the Company Name (Enter #6*998,5,2)117
- Custom Service Greetings (Enter #6*998,5,4)117
- Customising User Prompts (Enter #6*998,5,6)118
- Setting up Mailboxes119
- Recording Personal Greetings119
- Recording the Owner's Name120
- Backing up the System121
7 System Maintenance and Troubleshooting123
- Initialising the System124
- Utility Commands126
- Off-Line Set (OFLN)127
- On-Line Set (ONLN)127
- Set Password (PASS)127
- Set Time (TIME)128
- Print Reports at Specified Time (PSET)129
- Error Log Display (ELOG)130
- Saving the System Data to the Backup Device (SAVE)132
- Loading New or Saved Data to the VPS (LOAD)134
- Print All of the VPS Parameters (GPRN)135
- Program Version Display (VERS)135
- Custom Service Report (CREP)136
- Custom Service Menu Access Count Clear (CCLR)137
- Message Waiting Lamp Retry Times (MWL)137
- Setting Minimum Recording Length (MRL)138
- Modified Prompt List (MPLT)138
- Utility Command List (HELP)139
- Quick Setup (QSET)140
- Circuit Condition Display (LMON)140
- Touchtone Information Display (PUTD)140
- Wait for Caller ID (WCID)142
- System Reports143
- Mailbox Assignments144
- COS (Class of Service) Assignments144
- System Service Report146
- Call Account Report146
- Port Usage Report147
- Port Usage Statistics Clear147
- Flash Memory Usage Report148
- Flash Memory Usage Statistics Clear149
- Mailbox Usage Report150
- Mailbox Usage Statistics Clear151
- Fax Call Report151
- Fax Call Statistics Clear152
- Troubleshooting Guide153
- Specifications156
Appendix A SYSTEM FEATURES158
A1 System Features158
Appendix B SYSTEM ADMINISTRATOR'S GUIDE187
B1 System Navigation188
B2 System Administration-Mailboxes192
Parameters199
- B3 System Administration—Setting Cos (Class of Service Parameters199
B4 System Administration-Port/Trunk Service209
- B4.1 Port Assignment209
- B4.2 Trunk Group Assignment211
B5 System Administration-Service Settings214
- B5.1 Automated Attendant Parameters214
- B5.2 Custom Service222
- B5.3 Caller ID Call Routing Parameters225
B6 System Administration-System Parameter Settings228
- B6.1 System Group Assignment228
- B6.2 Time Service231
- B6.3 Holiday Setting235
- B6.4 Daylight Saving Time (DST)237
- B6.5 Prompt Setting238
- B6.6 System Caller Name Announcement240
- B6.7 Other Parameters241
B7 System Administration-Hardware Settings253
- B7.1 RS-232C Parameters253
- B7.2 Port Setting254
- B7.3 PBX Interface Parameters255
Appendix C SYSTEM MANAGER'S GUIDE263
C1 Accessing the System Manager'smailbox264
C2 Setting up Mailboxes265
C3 Setting Cos (Class of Service) Parameters268
C4 Setting the System Clock275
C5 Changing the Service Mode Setting277
C6 Changing the Company Greeting Setting279
C7 Checking System Usage (System Reports)281
C8 Delivering Messages283
C9 Customising the System Manager'smailbox286
C10 Listening to System Manager Messages287
Appendix D MESSAGE MANAGER'S GUIDE289
D1 Accessing the Message Manager'smailbox290
D2 Managing the General Delivery Mailbox291
D3 Setting up Message Waiting Notification293
D4 Customising the Message Manager'smailbox296
D5 Setting the System Clock298
D6 Recording Messages300
D7 Remote Call Forwarding Set305
D8 List of Prompts for Voice Mail and Aa Service308
D9 List of Modifiable Prompts311
Glossary363
Index375

Panasonic KX-TVP50 - Installation Manual

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