385
SQW0566
Others
Q&A Troubleshooting
Recorded pictures appear coarse, or there is interference.
• We recommend trying the following methods.
→ Lower ISO sensitivity (→179).
→ Take pictures in brighter locations.
→ Either adjust [Noise Reduction] of [Photo Style] to a higher setting or set each item other than
[Noise Reduction] to a lower setting. (→130)
→
Set [Long Shtr NR] to [ON]. (→144)
→ Change the settings of [Picture Size] (→139) and [Quality] (→140).
• When Digital Zoom is used, the picture quality will become lower if you zoom in higher.
Subject appears skewed in pictures.
• If you take a picture of a moving subject in the electronic shutter mode, motion picture recording
mode, or 4K photo recording mode, the subject in the picture may be skewed in some cases.
This is characteristic of MOS sensors which serve as the camera’s pickup sensors. This is not a
malfunction.
Striping or flicker may appear under lighting such as fluorescent lighting and LED lighting
fixture.
• This is characteristic of MOS sensors which serve as the camera’s pickup
sensors. This is not a malfunction.
• If you are taking still pictures using the electronic shutter, the striping may be
reduced by setting a slower shutter speed. (→102)
• When noticeable flicker or striping is seen under lighting such as a fluorescent
or LED lighting fixture in the motion picture recording mode, you can reduce
the flicker or striping by setting up [Flkr Decrease] (→266) and fixing the
shutter speed. It is possible to select a shutter speed from [1/50], [1/60],
[1/100], or [1/120]. You can set the shutter speed manually in the Creative
Video Mode. (→124)
Brightness or colouring of recorded picture different from real life.
• When recording under fluorescent or LED lighting fixture etc., increasing the shutter speed may
introduce slight changes to brightness and colour. These are a result of the characteristics of the
light source and do not indicate a malfunction.
• When recording subjects in extremely bright locations or recording under fluorescent lighting, LED
lighting fixture, mercury lamp, sodium lighting etc., the colours and screen brightness may change
or horizontal striping may appear on the screen.
Subject cannot be locked. (AF tracking not possible)
• Set the AF area to the distinctive colour of the subject if there is a part that is different from the
surrounding colour. (→151)
Low or inaudible operating sound.
• The speaker is blocked.
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