Error Display
Error display Causes & Measures
U81
z Failed to connect the washing machine and the wireless LAN
router. Check the following.
• The router is not turned on. → Turn on the power.
• The distance between the router and the washing machine is
too long.→ Bring the router closer.
• There is a device that uses radio waves, such as a microwave
oven, nearby.
→Keep a distance.
→ Stop using the device or wait a while and try again.
• Multiple devices are connected to the router.
→Turn off the power of the device you are not using.
U82
z Communication error with the server.
z There may be a problem with your internet connection.
→If you do not know the cause, contact your provider, carrier, or
router manufacturer.
U83
z In “Backup connection”, SSID or password of the router is
incorrect.
→Check the description of the router.
z Failed to connect the washing machine and the router.
→Check the above “U81”.
U84
z “Scan connection” failed. Check the following.
• The Bluetooth
®
setting on your smartphone is turned off.
• The QR code cannot be read correctly.
→ Make sure that the Bluetooth
®
setting is ON, and then connect again.
If you still cannot connect, please try “Backup connection”.
The app
displayed
the word
like “Cannot
communicate
with the
washing
machine.”
z Communicate again after a while, or check the connection
st
atus
by the following method.
3
4
Hold 5 sec.
1
2
Turn off On
→If “U81”, “U82”, etc. are displayed, it is a connection error. Check
the above.
Panasonic SmartApp+ (continued)
54
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