Troubleshooting
Troubleshooting
Before calling a service supplier,
please check the following possible causes.
Possible cause
If... How to fix
White or glittering
flakes floating in
the hot water.
●
The cause of this is “scale”. (See P.14)
It is not flakes of fluororesin.
*
Water with a large content of minerals
in it such as mineral water or ionised
water, is more likely to cause a scale
or white layer in the hot water.
●
When “scale” adhered, boiling sounds
become louder.
Boiling sounds
become louder.
●
Odors of chlorine remain depending on
the amount of chlorine in tap water.
Hot water has
odors of chlorine.
●
When the unit is new, resin used in the manufacturing may give off a
mild odor. This will disappear with use.
●
If the unit is placed on surfaces such as a vinyl sheet, the odor may be
carried over into the water.
Hot water has an
unpleasant odor.
●
Water has been added above maximum
water level.
Hot water comes
out by itself.
●
Lower the water level.
●
The mesh filter may be clogged with
“scale”. (See P.14)
Hot water does not
flow out smoothly.
●
Clean the filter with a brush.
●
I
f the “scale” cannot be removed,
replace the filter. (See P.17)
●
The automatic lock has been engaged.
Hot water does
not dispense.
●
Press the “Lock/Unlock” key.
●
Clean the inner container
with an wet sponge.
(See P.14)
●
If the “scale” still remains,
clean with citric acid.
(See P.15)
●
Press the “Long Boil/Reboil” key
to reduce the chlorine. (See P.10)
Lamp blinks while buzzer
sounds
(Power supply stops)
peep peep
peep peep
Blinks
alternatively
No-water boiling prevention
function
●
To prevent failure by over-
heating, this is activated
when no-water heating
● Is water filled higher than
water supply level ?
● Isn’t lid left opened when
water is filled ?
VIP Keep-warm
●
It may light on:
● when hot water is filled.
● depending on filling
method of water.
● Isn’t citric acid settled at
the bottom of container
while citric acid washing ?
●
Fill the water higher than
water supply level, close
the lid and press .
●
Press .
●
Once disconnect the
plug, mix with chopsticks
and wash after citric acid
is distributed. (See P.15)
If boiled with no-water, odor is caused or the color of fluorine resin changes.
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