57
Technical
Problem Actions
Screen
Chaotic image, noisy
●
Change the setting of “P-NR” in the Picture Menu (to remove
noise). (p. 24)
●
Check nearby electrical products (car, motorcycle,
fluorescent lamp).
No image can be displayed
●
Is “Colour” or “Contrast” in the Picture Menu set to the
minimum? (p. 24)
Blurry or distorted image
(no sound or low volume)
●
Reset channels (p. 30, 31).
Unusual image is displayed
●
Turn off the TV with Mains power On / Off switch, then turn it
on again.
“Shop” appears on screen
at switch on
●
“Shop” was selected in “Auto Tuning” (p. 12)
Reset settings in “Shipping Condition” (p. 34), then select
“Home” in “Auto Tuning” (p. 12)
Sound
No sound is produced
●
Is “Sound Mute” active? (p. 10)
●
Is the volume set to the minimum?
Sound level is low
or sound is distorted
●
Sound signal reception may be deteriorated.
●
Set “MPX” in the Sound Menu to “Mono” (p. 25).
HDMI
Sound is unusual
●
Set the sound setting of the connected equipment to “2ch L.PCM”.
●
Check the “HDMI1 / 2 / 3 Input” setting in the Sound Menu. (p. 26)
●
If digital sound connection has a problem, select analogue
sound connection. (p. 51)
Pictures from external
equipment are unusual
when the equipment is
connected via HDMI
●
Is the HDMI cable connected properly? (p. 43, 48, 49)
●
Turn Off the TV and equipment, then turn them On again.
●
Check an input signal from the equipment. (p. 52)
●
Use an equipment compliant with EIA/CEA-861/861B.
Other
TV goes into Standby
mode
●
Auto power function is activated.
●
The TV enters Standby mode about 30 mins. after analogue
broadcasting ends.
The remote control does
not work or is intermittent
●
Are the batteries installed correctly? (p. 3)
●
Has the TV been switched On?
●
Point the remote control directly at the front of the TV (within
about 7 m and a 30 degree angle of the front of the TV).
●
Situate the TV away from sunshine or other sources of
bright light not to shine on the TV’s remote control signal
receiver.
FAQs
TH-L32U20A_EN.indb 57TH-L32U20A_EN.indb 57 2/22/2010 4:09:16 PM2/22/2010 4:09:16 PM
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