Pantum PT16B2B Series User Manual

44
Problems
with Paper
Handling
Paper feed
failure
• The print media has been
loaded incorrectly.
• The print media is out of the
supported media range.
• The feed roller is dirty.
• Too many papers in paper tray.
• Please install the printing
medium correctly. If a special
printing medium is used, enable
the multipurpose feed tray
mode.
• Please use the print media
within the specification range.
• Clean the feed roller.
• Take the excessive papers out
from tray. For printing on a
special medium, use the
multipurpose feed tray.
Paper Jam
• Too many papers in paper tray.
• The print media is out of the
supported media range.
• There is foreign matter in the
paper path.
• The feed roller is dirty.
• Internal parts failure.
• Take the excessive papers out
from tray. For printing on a
special medium, use the
multipurpose feed tray.
• Make sure to use the paper
that meets specifications. For
printing on a special medium,
use the multipurpose feed tray.
• Clean the paper path.
• Clean the feed roller.
Print multipage
feed
• Excessive static electricity on
the print media.
• The print media is damp and is
sticking together.
• Internal parts failure.
• Separate the print media to
eliminate some static electricity.
It is suggested that you use the
recommended print media.
• Separate the print media or use
better quality and dry print
media.
Note: • If the problem persists, please contact the customer service center. See the Three Guarantees
certificate for contact details.

Pantum PT16B2B Series Specifications

General

Brand	Pantum
Model	PT16B2B Series
Category	Printer
Language	English