Pantum PT16B2B Series

46
Black vertical
stripes
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The reflective glass of the laser
inside the printer is dirty.
• The feed channel is dirty.
• If black vertical stripes appear when
copying or scanning, the scanner or
the platen glass may be dirty.
• Scanner Light bulb has smudges.
• The scanner is damaged.
• Clean or replace with a new laser toner
cartridge.
• Clean the reflective glass of the laser
at the back of the printer.
• Clean the feed channel at the back of
the printer.
• Clean the scanner or the platen glass.
Black
background
(gray
background)
• The print media that does not meet
usage specification is used. For
example, the media is damp or too
rough.
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The feed channel is dirty.
• The transfer voltage inside the printer
is abnormal.
• Scanning exposure.
• If black background or gray
background appears when copying
and scanning, the platen glass may be
dirty.
• Please use the print media within the
specification range.
• Clean the feed channel inside the
printer.
• Please close the cover on the
manuscript, and then carry out copying
and scanning.
• Clean the platen glass.
Cyclical traces
appear
• The laser toner cartridge is dirty.
• The internal part of the laser toner
cartridge is damaged.
• The fuser component is damaged.
• Clean the laser toner cartridge or
replace it with a new one.
• Please contact Pantum Customer
Service to repair and replace the fuser
component.
Skewed pages
• The print media is loaded incorrectly.
• The feed channel of the printer is
dirty.
• Ensure correct loading the print media.
• Clean the feed channel inside the
printer.