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Paradise POS Star TSP650ii User Manual

Paradise POS Star TSP650ii
275 pages
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Version 1.0

Table of Contents

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Paradise POS Star TSP650ii Specifications

General IconGeneral
BrandParadise POS
ModelStar TSP650ii
CategoryPrinter
LanguageEnglish

Summary

Installation Guide

1.1 Installing Your Router

Step-by-step guide to installing the TP-Link router and connecting the Orange Pi for your POS system.

1.2 Installing Your Equipment - Star Printers

Covers the installation of various Star receipt and kitchen printers, including models TSP650ii, TSP100iii, and SP700.

1.3 Installing Your Equipment - All in One Stands

Details the setup of All-in-One POS stations like Elo Paypoint/Paypoint Plus, iSAPPOS Printer, and mPOP Printer.

1.4 Installing Your Equipment - Card Terminals

Instructions for connecting various card terminals including PAX S80, PAX SP30, Castle V3000, and Castle MP200L.

1.5 Installing Your Equipment - Scanners

Covers the setup and connection of different types of scanners like Code Scanner, POSX Scanner, and Gryphon Scanner.

1.7 Installing Your Equipment - KDS

Instructions for setting up the Kitchen Display System (KDS) with the TP-Link router and Pi.

Button Descriptions

2.1 Log In Screen

Details the initial screen for clocking in, logging in, updating software, and taking breaks.

2.2 Home Screen

Explains the Home Screen interface and its different modes: Restaurant, Retail, and Register.

Home Screen Features

3.2 Creating Menu Items

Instructions for adding new items or assigning existing items to categories.

3.7 Paying Out a Ticket

Details various payment options including Credit, Cash, Giftcard, Check, Layaway, and Comp Ticket.

3.8 Voiding or Comping a Ticket

Guide on how to void or comp individual items or entire tickets and select reasons.

Employee Tab Features

4.1 Open/Close Cash Drawer and Join Drawer

Procedures for opening, closing, swapping, or joining cash drawers and managing shift reports.

4.4 Tip Adjustment, Shift Report, and Employee Tip Out

Covers adjusting credit card tips, running shift reports, and processing employee tip outs.

4.6 Split/Combine Ticket

Instructions for splitting tickets by item, seat, or evenly, and combining tickets.

Manager Tab Features

5.1 Ticket Recall

Function to search for and review past tickets, including finding tickets by customer, date, or item.

5.2 Drawer Recall

Viewing historical drawer activity, including starting cash, payments, and totals.

5.6 Shift Maintenance

Adjusting and viewing employee shifts, creating new shifts, and printing shift reports.

5.9 Open Refund

Process for handling refunds without a receipt, including creating a ticket for the return.

Admin Tab Features

6.2 Edit Roles - Creating Roles for You and Your Employees

Defining employee roles and permissions, setting pay rates, and managing button access.

6.3 Employee Maintenance - Creating Employees

Adding and managing employee profiles, assigning passwords, roles, and credit limits.

Troubleshooting

9.2 Cash Drawer Not Opening

Troubleshooting steps for cash drawers that do not open, checking locks, printers, and connections.

9.3 Bluetooth Receipt Printer Not Printing

Guide to resolving Bluetooth receipt printer connection issues with the iPad.

9.4 Ethernet Receipt Printer Not Printing

Troubleshooting steps for Ethernet receipt printers, checking network, paper jams, and IP addresses.

9.6 Kitchen Printer Not Printing

Troubleshooting Ethernet kitchen printers, checking network, paper, cords, and IP addresses.

9.7 Credit Card Terminal Issues (Bluetooth)

Resolving Bluetooth connectivity issues with MP200L credit card terminals.

9.8 Credit Card Terminal Issues (Ethernet)

Troubleshooting Ethernet credit card terminal connectivity and IP address issues.