Parata Systems AccuCount II

Questions and Answers

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castillobradleyAug 5, 2025
How to fix a weight display that doesn't light on Parata Systems Scales?
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  Maria HawkinsAug 5, 2025
  If the weight display on your Parata Systems Scales does not light, here are some possible causes and solutions: * The scale might not be switched on. Press the On/Off key. * The connection to the power adapter might be interrupted. Reconnect the power adapter to the scale. * The power supply might have failed due to an interruption in the current. Restore current to or plug in the power adapter. * The power adapter might be defective. Contact Parata Systems Customer Care.
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Mr. Ricardo Gonzales DVMAug 9, 2025
Why are the weighing results incorrect on my Parata Systems Scales?
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  manuelhawkinsAug 10, 2025
  If the results of weighing are clearly incorrect on your Parata Systems Scales, consider these potential causes and solutions: * The scale might not be correctly tared. Place the pan, scoop, vial, or compounding plate on the scale, then press the Tare key. * The scale might not be correctly leveled. Ensure that both leveling feet are touching the surface. * Perform the procedure in “Leveling” on page 1-8. * The calibration might no longer be correct. Perform one of the procedures in “Calibration” on page 1-8. * Strong temperature variations might be present at the scale location. Control the temperature at the scale location. * Consider relocating the scale.
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thomasjenniferAug 14, 2025
What to do if the display flashes continuously during calibration of Parata Systems Scales?
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  Nathaniel EscobarAug 14, 2025
  If the display on your Parata Systems Scales flashes continuously during calibration, it could be due to: * A draft that is too strong at the scale location. Place the compounding plate on top of the draft shield while calibrating to minimize the effects of the draft. * An unstable scale location. Interrupt the calibration using the On/Off button and then relocate the scale. * The use of an imprecise calibration weight (only applies to external calibration). Use the correct calibration weight.
K
kristinrogersAug 18, 2025
What to do if OL (overload) is displayed on Parata Systems Scales?
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  brian85Aug 18, 2025
  If 'OL' (overload) is shown in the display of your Parata Systems Scales, it means that the weight range (620g) has been exceeded. To resolve this, remove excess items from the scale.
C
Charles GrantAug 22, 2025
What does UL (underload) mean on Parata Systems Scales and how to fix it?
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  Olivia LopezAug 22, 2025
  If 'UL' (underload) is shown in the display of your Parata Systems Scales, it could be due to: * The weighing pan or its support is missing. Place the pan and pan support on the scale. * If the pan and support are present, press the Tare key, or if necessary to show 0.000g NET.
J
jaredgonzalezAug 27, 2025
What does it mean when only dashes are shown on the display of Parata Systems Scales?
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  Michael LaraAug 27, 2025
  If only dashes are shown in the display of your Parata Systems Scales, it indicates that the stability control is set too sensitively. See “Weighing parameters” on page 4-12 to adjust the Environment setting.
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Brian JonesOct 31, 2025
Why does the weight display fluctuate continuously on my Parata Systems Scales?
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  dstevensonOct 31, 2025
  If the weight display on your Parata Systems Scales fluctuates continuously, consider these possible causes and solutions: * A draft might be too strong at the scale location. Remove the source of the draft. * The surface on which the scale is standing might be vibrating or varying. Stabilize the surface. * The scale might be rocking on the surface. Ensure that both leveling feet are touching the surface. * The scale pan might be touching a foreign body. Remove the foreign body. * The material being weighed might be absorbing moisture. Remove the source of moisture. * Regulate the humidity at the scale location. * The material being weighed might be blowing away or evaporating. Remove the source of the draft. * Control the temperature at the scale location. * Strong temp...

Summary

Safety and Compliance

Safety Representations and Symbols

Explains how safety instructions and warnings are indicated in the manual.

Safety Recommendations

Details critical safety warnings regarding laser scanner, electrical voltage, and scale operation.

Chapter 1 - Installation

1.2 Inspection and assembly

Guides users on how to unpack and assemble the AccuCount II scale.

1.2.1 Unpacking the scale

Provides specific instructions for carefully unpacking the scale to avoid damage.

1.2.2 Transport, shipping, and storage

1.2.3 Choosing a suitable location

Details the requirements for selecting an optimal and stable location for the scale.

1.2.4 Installing the scale

Explains how to set up the AccuCount II scale, including connecting peripherals.

1.3 Leveling and calibration

Covers the essential steps for leveling and calibrating the scale for accurate measurements.

1.3.1 Leveling

Describes how to ensure the scale is precisely horizontal using its spirit level and feet.

1.3.2 Calibration

Outlines the procedures and schedule for calibrating the AccuCount II scale.

1.3.2.a Internal calibration

Details the process for performing internal calibration using the scale's built-in weights.

1.3.2.b Automatic calibration

Explains how to configure automatic calibration based on time or temperature changes.

1.3.2.e Sealing the scale

Provides instructions on how to seal the scale according to local regulations and standards.

Chapter 2 - Overview

2.3 Functions

2.5 Navigating screens and menus

Guides users on how to move between screens, menus, and select options.

2.6 Alphanumeric input

2.7 Product specifications

Provides detailed technical specifications for the AccuCount II scale.

Chapter 3 - Operations

3.1 Powering on the scale

Explains the procedure for powering the scale on and its startup sequence.

3.2 Home screen

3.3 Applications menu

3.3.2 Piece Counting application

3.3.3 Rx-Check application

3.3.4 Non-Rx-Check Application

3.4 User menu

3.5 Settings menu

Chapter 4 - Customization

4.1 Administrator submenu

Allows definition of administrator and user profiles, and theft protection settings.

4.1.1 Define user submenu

Manages the list of user profiles, including enabling, copying, and disabling them.

4.1.2 User 1|2|3|4|5|6|7

4.1.3 Define administrator

4.1.4 Theft protection

Enables setting a customizable numerical code to protect the scale against theft.

4.2 Configuration submenu

Enables adjustment of the scale's basic behavior, operation, and appearance.

4.2.1 Weighing parameters

4.2.2 Calibration

Sets the calibration mode, automatic mode settings, and temperature difference triggers.

4.2.3 Protocol

4.3 Application options

4.3.1 Weighing menu

4.3.2 Piece Counting menu

4.3.4 Rx-Check and Non-Rx-Check settings

Chapter 5 - Maintenance

5.2 Updating the drug database

5.2.1 Installing the Drug Info Download tool

5.2.2 Preparing the scale for the drug database update

5.2.3 Transferring a new database to the scale

5.3 Backing up the drug database to a PC

5.4 Restoring a drug database from a PC

5.5 Updating the firmware

5.5.1 Installing the Universal Download tool

5.5.2 Preparing the scale for the firmware update

5.5.3 Installing the new firmware on the scale

5.6 Programming the handheld bar code scanner

Provides instructions for reprogramming the included handheld bar code scanner.

Chapter 6 - Troubleshooting

Weight display does not light

Addresses issues where the scale's display does not turn on.

There is no display

Solutions for when the scale is in Standby mode or has no power.

Only dashes are shown in the display

OL (overload) is shown in the display

UL (underload) is shown in the display

Weight display fluctuates continuously

Covers causes of fluctuating weight readings like drafts, unstable surfaces, or moisture.

Results of weighing are clearly incorrect

Provides solutions for incorrect weighing results due to taring, leveling, or calibration issues.

The display flashes continuously during calibration

Configuration menu cannot be changed