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Patterson Sonaris 2 - Troubleshooting Guide; Limited Warranty

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Limited Warranty
Patterson Medical warrants that the Bathmaster Sonaris2 Bath Lift is free from defects in material and workmanship. This warranty shall
remain in effect for four (4) years from the date of original consumer purchase.
In the event that the unit needs inspection or repair, contact Patterson Medical, the distributor or an approved agent.
This warranty does not cover the following:
Replacement parts or labor furnished by anyone other than Patterson Medical, the distributor or an approved agent.
Any failure of the unit during the warranty period if the failure is not caused by defect in material or workmanship or if the failure is caused by
unreasonable use.
Patterson Medical is not liable for incidental or consequential injury or damage to property.
Should it be necessary to return the Bathmaster Sonaris2, it is essential it is adequately packed to protect it in transit, preferably in its own
purpose made original box, otherwise Patterson Medical cannot accept any responsibility for transit damage to the unit.
Any attempt at repair or maintenance by persons other than Patterson Medical-trained or approved personnel will void this warranty.
Specications for baths/bath lifts (see Fig. 4 & 5)
Descriptions Dimensions
A Bath underside length >31.5” (800mm)
B Bath underside width (distance between suction cups) 11”–24” (280–610mm)
C Bath width at 3.1” (8cm) height (base plate) > 16.5” (420mm)
D Height of bath (with height adapter max 0.75” (2 cm) [accessories]) <18”/19” (455/475mm)
E Upper bath width (external) <28” (710mm)
F Upper bath width (internal) <25” (630mm)
Troubleshooting Guide
Problem Possible Causes Remedy
Lift does not move Connector in hand controller Check connector (see Fig 8)
Battery is flat See charging battery instructions
Actuator failure Repair by authorized service center
Faulty spiral cable Replace hand controller
Lift only travels upwards Battery is flat See charging battery instructions
Red light on hand controller lights up Battery is flat See charging battery instructions
Battery will not charge Faulty electronics Check / Repair by authorized service center
Faulty battery Check / Repair by authorized service center
Faulty power supply Check / Repair by authorized service center
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