PERFECT FRY COMPANY PFA Troubleshoot Manual

FOR ADDITIONAL ASSISTANCE PLEASE CALL THE PERFECT FRY TECHNICAL SERVICE HOTLINE AT 802-658-6600 OPTION 4
Error Code
PFA TROUBLE SHOOTING GUIDE
Error Reference Correction Video
ERROR
PLEASE CHECK/CHANGE
DRAWER MOTOR
ERROR
PLEASE CHECK/CHANGE
BASKET MOTOR
ERROR
PLEASE CHECK/CHANGE
FILTER PLACEMENT
ERROR
PLEASE CHECK/CHANGE
HEATER BOX
ERROR
PLEASE CHECK/CHANGE
SECONDARY OVERTEMP.
Air filter cage is not secured properly.
This error code comes up when either the
oil level is too low, the oil is overheated,
or the connection between the heating
element and the machine is dirty.
1. Make sure oil level is between the hot
and cold lines at rear of vat.
2. Press and keys together and
release to reset.
3. Allow fryer to cool and clean male and
female ends of connections.
The drawer is blocked from returning to
the correct position.
The basket is not secured properly to
the motor.
The heating
element is
not properly
connected to
the machine.
The heating
element should
be parallel
to bottom of
machine.
Latch should be locked down.
The drawer should return to be flush
against the drawer assembly.
The basket should be secured parallel
to the oil vat.
83592 Rev A (1/2020)
www.perfectfry.com | 42 Allen Martin Drive, Essex Junction, VT 05452

PERFECT FRY COMPANY PFA Specifications

General

Brand	PERFECT FRY COMPANY
Model	PFA
Category	Fryer
Language	English

Summary

Troubleshooting Specific Error Codes

Drawer Motor Error

Error indicating the drawer motor requires attention or replacement.

Basket Motor Error

Error related to the basket motor not functioning correctly.

Filter Placement Error

Error indicating the air filter cage is not secured properly.

Heater Box Error

Error suggests the heating element is not properly connected.

Secondary Overtemp Error

Error due to low oil, overheating, or dirty heating element connection.

Troubleshooting General Problems

Unit Won't Turn On

Troubleshooting steps for when the unit does not power on.

Unit ON But Will Not Heat

Solutions for when the unit powers on but fails to heat.

Motors Not Moving Drawer or Basket

Addresses issues with motor function for drawer or basket movement.

Outer Surface is Unusually Hot

Solutions for when the exterior surface of the unit becomes excessively hot.

Cooking Oil Spills Excessively

Troubleshooting for when cooking oil spills into the spill tray.

Food Floats Out of Basket

Solutions for when food items float out of the cooking basket.

Excessive Smoking

Addresses causes and solutions for excessive smoking during operation.

Excessive Foaming

Troubleshooting steps for when excessive foaming occurs.

Food Does Not Come Out

Solutions for when food is difficult to remove from the unit.

Food Does Not Go In

Troubleshooting for when food cannot be properly loaded into the unit.