Pet Gear EASY STEP II EXTRA WIDE

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Summary

Pet Gear Easy Step II Extra Wide Instruction Manual

Customer Service Contact Information

Provides customer service contact details, email, and operating hours for assistance.

Parts List

Left Panel

Component labeled 'A', forming one side of the pet step structure.

Right Panel

Component labeled 'B', forming the opposite side of the pet step structure.

Riser

Component labeled 'C', used to create elevated steps within the structure.

Dowel

Component labeled 'D', used for connecting parts during assembly.

Center Support Panel

Component labeled 'G', providing central structural support for the pet steps.

Top Stair

Component labeled 'E', the uppermost step surface of the pet stair.

Bottom Stair

Component labeled 'F', the lowest step surface of the pet stair.

Assembly Instructions

Step 1: Attach Top Stair to Right Panel

Connect the top stair (E) to the right panel (B) ensuring proper alignment and no gaps.

Step 2: Insert First Riser

Insert a riser (C) between the assembled panels, ensuring a tight fit.

Step 3: Insert Bottom Stair

Add the bottom stair (F), noting the correct curved side direction for placement.

Step 4: Insert Second Riser

Insert another riser (C) to continue building the step structure, ensuring no gaps.

Step 5: Insert Center Support Panel

Place the center support panel (G) into the middle row of holes for stability.

Step 6: Insert Dowel

Insert dowel (D) into the designated hole and slide into the notch on the center support panel.

Step 7: Attach Left Panel

Align and attach the left panel (A) to the structure, ensuring all holes align.

Important Safety Warnings

Usage Restrictions and Liability

Not for aggressive pets; PET GEAR not liable for damage from destructive animals.

Replacement Parts Information

Ordering Replacement Parts

Instructions on how to order PET GEAR replacement parts using model number.

The Pet Gear Easy Step II Extra Wide (models PG9720XLCH/PG9720XLTN) is an instruction manual for an assembly-required pet step designed to assist pets, particularly those with mobility challenges or smaller stature, in accessing elevated surfaces like beds or couches. This product is specifically for pets and is not intended for human use.

Function Description:

The primary function of the Easy Step II Extra Wide is to provide a stable and safe means for pets to climb onto and descend from furniture. It features a two-step design, with an "Extra Wide" configuration to offer a more generous climbing surface, potentially increasing stability and comfort for larger or less agile pets. The steps are designed to be sturdy and durable, ensuring the pet's safety during use. The assembly process involves interlocking panels and stairs, creating a robust structure that can withstand a pet's weight and movement. The inclusion of a center support panel and dowels further enhances the structural integrity, preventing wobbling or collapse during use. The design emphasizes ease of assembly, with clear instructions and visual aids to guide the user through each step.

Usage Features:

Pet-Specific Design: The steps are tailored for animal use, taking into account their natural climbing motions and providing a secure platform. The "For Pets Only" warning highlights its dedicated purpose.
Extra Wide Configuration: The "Extra Wide" designation indicates a broader stepping surface compared to standard pet steps. This feature is beneficial for pets that may struggle with narrower steps, offering more room for their paws and a more stable feel as they ascend or descend. It can accommodate a wider range of pet sizes and provide added confidence for hesitant climbers.
Two-Step System: The two-step design is suitable for reaching moderately elevated surfaces, such as standard-height couches or beds. This height is often ideal for small to medium-sized dogs or cats, as well as older pets who can no longer jump as easily.
Stable Construction: The assembly instructions emphasize ensuring "no gaps between parts after inserting," which is crucial for creating a rigid and stable structure. The use of a center support panel and dowels reinforces the overall stability, minimizing movement or tipping when a pet uses the steps.
Easy Assembly: The manual provides a step-by-step guide with clear illustrations, making the assembly process straightforward for the user. The suggestion to use a "little dish soap on doweled end before inserting" for difficult parts indicates a user-friendly approach to potential assembly challenges.
Indoor Use: While not explicitly stated, the product's design and typical application suggest it is intended for indoor use, helping pets access furniture within a home environment.
Safety Warnings: The manual includes important safety warnings, such as not using the device as a restraining tool for aggressive animals, not leaving pets unattended, and not using it near open flames. These warnings highlight critical safety considerations for responsible pet ownership and product use. It also clarifies that Pet Gear is not liable for damage caused by aggressive, destructive, immature, or untrained animals, underscoring the importance of proper pet supervision and training.

Maintenance Features:

Durable Materials: While the specific materials are not detailed in the provided pages, the assembly method of interlocking panels and the emphasis on a sturdy build suggest the use of durable, pet-safe plastics or composites designed to withstand regular use by pets. Such materials are typically easy to clean and maintain.
Easy to Clean: Pet steps, by nature, can accumulate pet hair, dirt, and occasional spills. The smooth surfaces implied by the panel design suggest that the steps would be easy to wipe down with a damp cloth or pet-safe cleaner, ensuring hygiene and prolonging the product's life.
Replacement Parts Availability: The manual explicitly states, "Use only PET GEAR replacement parts" and provides contact information for customer service and a website link to request parts. This feature ensures that if a component becomes damaged or lost, users can easily obtain replacements, extending the product's lifespan and reducing waste. This commitment to replacement parts supports long-term usability and customer satisfaction.
Customer Support: The inclusion of a toll-free customer service number and email address provides a direct channel for users to seek assistance with assembly, missing parts, or any other product-related inquiries. This support system is a key maintenance feature, as it empowers users to resolve issues and keep their pet steps in optimal condition.
Model Number Reference: Users are advised to "have your model number ready before calling" for replacement parts. This streamlines the support process, allowing customer service representatives to quickly identify the correct components for the specific product, further enhancing the ease of maintenance.

In summary, the Pet Gear Easy Step II Extra Wide is a practical and user-friendly solution for pet owners seeking to improve their pet's access to elevated surfaces. Its robust design, extra-wide steps, and comprehensive customer support for replacement parts underscore its commitment to pet safety, convenience, and long-term usability.

Pet Gear EASY STEP II EXTRA WIDE Specifications

General

Product Name	Pet Gear EASY STEP II EXTRA WIDE
Category	Pet Care Product
Type	Pet Stairs
Number of Steps	2
Weight Capacity	Up to 150 lbs
Foldable	No
Non-Slip Surface	Yes
Width	20 inches
Height	16 inches
Material	Plastic
Color	Chocolate
Suitable For	Dogs