Philips 221V2 - Troubleshooting and FAQs; Troubleshooting Common Problems

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7.1 Troubleshooting
This page deals with problems that can be
corrected by a user. If the problem still persists
after you have tried these solutions, contact Philips
customer service representative.
Common Problems
No Picture (Power LED not lit)
• Makesurethepowercordispluggedinto
the power outlet and into the back of the
monitor.
• First,ensurethatthepowerbuttononthe
front of the monitor is in the OFF position,
then press it to the ON position.
No Picture (Power LED is green)
• Makesurethecomputeristurnedon.
• Makesurethesignalcableisproperly
connected to your computer.
• makesurethemonitorcablehasnobent
pins on the connect side. If yes, repair or
replace the cable.
• TheEnergySavingfeaturemaybeactivated
Screen says
• Makesurethemonitorcableisproperly
connected to your computer. (Also refer to
the Quick Set-Up Guide).
• Checktoseeifthemonitorcablehasbent
pins.
• Makesurethecomputeristurnedon.
AUTO button doesn't function
• Theautofunctionisapplicableonlyin
VGA- Analog mode. If the result is not
satisfactory, you can do manual adjustments
via the OSD menu.
Note
The Auto Function is not applicable in
DVI-Digital mode as it is not necessary.
Visible signs of smoke or sparks
• Donotperformanytroubleshootingsteps
• Disconnectthemonitorfrommainspower
source immediately for safety
• ContactwithPhilipscustomerservice
representative immediately.
Imaging Problems
Image is not centered
• Adjusttheimagepositionusingthe“Auto”
function in OSD Main Controls.
• AdjusttheimagepositionusingthePhase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
Image vibrates on the screen
• Checkthatthesignalcableisproperlysecurely
connected to the graphics board or PC.
Vertical flicker appears
• Adjusttheimageusingthe“Auto”function
in OSD Main Controls.
• EliminatetheverticalbarsusingthePhase/
Clock of Setup in OSD Main Controls. It is
valid only in VGA mode.
7 Troubleshooting & FAQs