Philips 239CL2 - Philips Flat Panel Monitors Pixel Defect Policy

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3.5 Philips'FlatPanelMonitorsPixel
DefectPolicy
Philipsstrivestodeliverthehighestquality
products.Weusesomeoftheindustry'smost
advancedmanufacturingprocessesandpractice
stringentqualitycontrol.However,pixelor
subpixeldefectsontheTFTMonitorpanels
usedinflatpanelmonitorsaresometimes
unavoidable.Nomanufacturercanguarantee
thatallpanelswillbefreefrompixeldefects,
butPhilipsguaranteesthatanymonitorwith
anunacceptablenumberofdefectswillbe
repairedorreplacedunderwarranty.Thisnotice
explainsthedifferenttypesofpixeldefectsand
definesacceptabledefectlevelsforeachtype.
Inordertoqualifyforrepairorreplacement
underwarranty,thenumberofpixeldefects
onaTFTMonitorpanelmustexceedthese
acceptablelevels.Forexample,nomorethan
0.0004%ofthesubpixelsona23"XGA
monitormaybedefective.Furthermore,Philips
setsevenhigherqualitystandardsforcertain
typesorcombinationsofpixeldefectsthatare
morenoticeablethanothers.Thispolicyisvalid
worldwide.
PixelsandSubpixels
Apixel,orpictureelement,iscomposedof
threesubpixelsintheprimarycolorsofred,
greenandblue.Manypixelstogetherforman
image.Whenallsubpixelsofapixelarelit,the
threecoloredsubpixelstogetherappearasa
singlewhitepixel.Whenallaredark,thethree
coloredsubpixelstogetherappearasasingle
blackpixel.Othercombinationsoflitanddark
subpixelsappearassinglepixelsofothercolors.
TypesofPixelDefects
Pixelandsubpixeldefectsappearonthescreen
indifferentways.Therearetwocategoriesof
pixeldefectsandseveraltypesofsubpixel
defectswithineachcategory.
BrightDotDefects
Brightdotdefectsappearaspixelsorsubpixels
thatarealwayslitor'on'.Thatis,abrightdotis
asub-pixelthatstandsoutonthescreenwhen
themonitordisplaysadarkpattern.Thereare
thetypesofbrightdotdefects:
Onelitred,greenorbluesubpixel
Twoadjacentlitsubpixels:
- Red+Blue=Purple
- Red+Green=Yellow
- Green+Blue=Cyan(LightBlue)
Threeadjacentlitsubpixels(onewhitepixel)