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8. Troubleshooting & FAQs
Q12: Why is my Display not showing
sharp text, and is displaying jagged
characters?
Ans.: Your LCD monitor works best at
its native resolution of 1920x108
0@60Hz(271E1S/271E1SD/272E1
SA), 2560x1440@60Hz(275E1/
275E1S/275E1E),
3840x2160@60Hz
(278E1/278E1A). For best display,
please use this resolution.
Q13: How to unlock/lock my hot key?
Ans.: Please press for 10
seconds to unlock/lock the
hot key, by doing so, your
monitor pops out “Attention”
to show the unlock/lock status
as shown below illustrators.
(271E1S/275E1S/275E1E)
Ans.: To lock the OSD, press and hold
the button while the
monitor is off and then press
button to turn the monitor on.
To un-lock the OSD, press and
hold the button while the
monitor is off and then press
button to turn the monitor on.
Q14: Where can I find Regulation
& Service Information Manual
mentioned in EDFU?
Ans.: Regulation & Service Information
Manual can be download on the
Philips website support page.