Service Modes, Error Codes, and Fault Finding
EN 45Q522.1HE LA 5.
2009-Dec-04
5.10.4 Content and Usage of the One-Zip Software File
Below you find a content explanation of the One-Zip file, and
instructions on how and when to use it.
• 1.1 Ambilight_PRFAM_x.x.x.x.zip. Not to be used by
Service technicians.
• 1.2 Cabinet_ACOUS_x.x.x.x.zip. Not to be used by
Service technicians.
• 1.3 Ceisp2padll_P2PAD_x.x.x.x.zip. Not to be used by
Service technicians. For ComPair development only.
• 1.4 Display_DISPT_x.x.x.x.zip. Not to be used by Service
technicians.
• 1.5 EDID_Q582E_x.x.x.x.zip. Contains the EDID content
of the different EDID NVMs. See ComPair for further
instructions.
For sets with three HDMI connectors.
- For HDMI 1 NVM, use “*port 1*.bin
- For HDMI 2 NVM, use “*port 2*.bin
- For HDMI 3 NVM, use “*port 3*.bin
• 1.6 EJTAGDownload_Q582X_x.x.x.x.zip. Only used by
service centra which are allowed to do component level
repair.
• 1.7 Factory_Q582X_x.x.x.x_commercial.zip. Only for
production purposes, not to be used by Service
technicians.
• 1.8 FlashUtils_Q582X_x.x.x.x_commercial.zip. Not to
be used by Service technicians.
• 1.9 FUS_Q582X_x.x.x.x_commercial.zip. Contains the
“autorun.upg” which is needed to upgrade the TV main
software and the software download application.
• 2.0 MOP_IACXX_x.x.x.x.zip. Not to be used by Service
technicians. A programmed MOP device can be ordered
via your regional Service organization.
• 2.1 OpenSourceFile_Q582X_x.x.x.x.zip. Not to be used
by Service technicians.
• 2.2 Pacific3_P3FW0_x.x.x.x.zip. Not to be used by
Service technicians. A programmed PACIFIC device can
be ordered via your regional Service organization.
• 2.3 PQPrivate_U5207_x.x.x.x.zip. Not to be used by
Service technicians.
• 2.4 PQPublic_U5207_x.x.x.x.zip. Not to be used by
Service technicians.
• 2.5 Processor_NVM_SW_Q522_x.x.x.x.zip. Default
NVM content. Must be programmed via ComPair.
• 2.6 StandbySW_CFTxx_x.x.x.x_commercial.zip.
Contains the Stand-by software in “upg” and ”hex” format.
- The “StandbySW_xxxxx_prod.upg” file can be used to
upgrade the Stand-by software via USB.
- The “StandbySW_xxxxx.hex” file can be used to upgrade
the Stand-by software via ComPair.
-The files “StandbySW_xxxxx_exhex.hex” and
“StandbySW_xxxxx_dev.upg” may not be used by Service
technicians (only for development purposes).
• 2.7 UpgradeAll_Q531X_x.x.x.x_commercial.zip. Only
for production purposes, not to be used by Service
technicians.
Caution: Never use this file, because it will overwrite
the HDCP keys ! ! !
5.10.5 VSecure self-test procedure
The self test has been developed to give a helpdesk the
possibility to verify Vsecure functionality independent of any
third party. Without this functionality it is very difficult for the
helpdesk to distinct installation issues from TV related issues.
By executing a test which uses all steps of the key loading,
encryption and decryption the problem can be narrowed down
to a TV related problem or an installation or head-end issue.
The full procedure must be downloaded from
http://philips.india.rsystems.com/
.
The following prerequisites must be met before conducting the
procedure:
• The problem is narrowed down to a scrambling related
issue.
• No problems are present on non-scrambled channels.
• The problem is related to one single TV. Other TV’s in
this network do not have problems with the same
scrambled program / movie.
• The owner is (or has been made) aware that executing this
test requires the network specific keys to be reloaded
according to their head-end providers instructions. Philips
helpdesk cannot facilitate in this matter.
• In case of a new TV (or a replacement) the head-end
supplier installation procedure has been executed
including loading of network specific keys.
• An empty FAT formatted USB stick is available.
• A PC with internet connection is available.
• A green setup remote control is available (RC2573/01,
3139 228 88782).
• To prevent the network head-end interfering the test any
communication must be switched off during the test.
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