Some satellite channels seem to have disappeared
from the channel list
• If some channels seem to be gone or displaced, the
broadcaster might have changed the transponder
location of these channels. To restore the channel
positions in the channel list, you can try an update of
the channel package.
I cannot remove a satellite
• Subscription packages do not allow removing a
satellite. To remove the satellite, you have to do a
complete installation again and select another
package.
Sometimes the reception is poor
• Check if the satellite dish is solidly mounted. Strong
winds can move the dish.
• Snow and rain can degrade the reception.
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