9EN
7 Troubleshooting
Caution
• Never remove the casing of this apparatus.
To keep the warranty valid, never try to repair
the system yourself.
If you encounter problems when using this
apparatus, check the following points before
requestingservice.Iftheproblemremains
unsolved, go to the philips web site (www.
philips.com/support). When you contact philips,
ensure that your apparatus is nearby and the
model number and serial number are available.
No power
• Make sure that the AC power adaptor of
the device is connected properly.
• Make sure that there is power at the AC
outlet.
No response from the speaker
• Disconnect and reconnect the AC power
cord, and then turn on the docking speaker
again.
• If you are playing from an external audio
device, check if the device works properly.
No sound
• Adjust the volume.
• Check if the unit is properly connected to
power.
• If you are listening to an audio from an
external audio device, adjust the volume
from the external audio device.
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