Problem Cause Solution
The AquaClean filter is
installed, but the
descaling message
appears.
You have not activated the
AquaClean filter in the machine
menu.
First descale the machine and then
install a new AquaClean filter. This will
reset the filter counter to 0/8. Always
confirm filter activation in the machine
menu (see 'Activating the AquaClean
filter'), also after filter replacement.
The new water filter does
not fit.
You are trying to install another
filter than the AquaClean filter.
Only the AquaClean filter fits into the
machine.
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