Troubleshooting
Problem Possible cause Solution
The
appliance
does not
work.
You have not
charged the
appliance.
Charge the appliance (see chapter
‘Charging’).
You have not
inserted the
adapter
properly into
the wall socket.
Insert the adapter properly into the
wall socket.
You have not
inserted the
small plug
properly into
the appliance.
Insert the small plug properly into the
appliance.
The
appliance
does not
pick up dirt
effectively.
The dirt tray is
full.
Empty the dirt tray (see chapter
‘Cleaning’).
The roller brush
is clogged.
Clean the roller brush (see chapter
‘Cleaning’).
The
appliance
has a short
operating
time.
The battery
pack has
developed a
memory effect.
Discharge the battery pack
completely by letting the appliance
run until it stops. Then recharge the
battery pack for 16-18 hours. Repeat
this discharge-charge cycle 3-5 times.
Dirt
escapes
from the
appliance.
The dirt tray is
full.
Empty the dirt tray (see chapter
‘Cleaning’).
ENGLISH14
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