Problem Solution
In all other cases, contact the
Philips Customer Care Centre.
The
appliance
takes a long
time to
brew coffee.
Descale the appliance (see
chapter ‘Descaling’).
The
appliance
produces a
lot of noise
and steam
during the
brewing
process.
Make sure that the water tank
has been lled with COLD water.
Descale the appliance (see
chapter ‘Descaling’).
Coffee
grounds end
up in the jug.
Make sure that the coffee lter
contains the right amount of
ground coffee. If there is too
much ground coffee in the lter,
the lter holder may overow.
Make sure that the jug has been
placed correctly under the lter
holder. If this isn’t the case, the
lter holder may overow.
Make sure that the opening in the
bottom of the lter holder isn’t
clogged.
Make sure that the right size of
paper lter has been used.
Make sure that the paper lter
isn’t torn.
The coffee is
too weak.
Make sure that the right
proportion of coffee to water has
been used.
Make sure that the paper lter
hasn’t collapsed.
Make sure that the right size of
paper lter has been used.
The coffee
doesn’t taste
good.
Don’t leave the jug with coffee on
the hotplate too long, especially
not if it only contains a small
amount of coffee.
The coffee
isn’t hot
enough.
Make sure that the jug has been
properly placed on the hotplate.
Make sure that the hotplate and
the jug are clean (see chapter
‘Cleaning’).
We advise you to brew more
than three cups of coffee to
ensure that the coffee has the
right temperature.
We advise you to use thin-walled
cups, because they will absorb
less heat from the coffee than
thick-walled cups.
We advise you to use hot milk or
milk at room temperature instead
of cold milk from the fridge.
There is less
coffee in
the jug than
expected.
Make sure that the jug has been
properly placed on the hotplate.
If this isn’t the case, the drip stop
will prevent the coffee from
owing out of the lter.