4 Cleanthejugandthelterholder(seechapter‘Cleaning’).
Replacement
You can order a new glass jug from your Philips dealer or a Philips service centre.
HD7562/35 and HD7566/35: order no. 4222 459 45334, dark lilac incl. buffer ring.
HD7562/55 and HD7566/55: order no. 4222 459 45335, sunower orange incl. buffer ring..
HD7565/80: order no. 4222 459 45336, black.
Environment
Do not throw away the appliance with the normal household waste at the end of its life, but
hand it in at an ofcial collection point for recycling. By doing this, you help to preserve the
environment (Fig. 27).
If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
Brewing coffee takes longer than usual. The appliance needs to be descaled (see
chapter ‘Descaling’).
The coffee maker switches off before the water
tank is empty.
The appliance needs to be descaled (see
chapter ‘Descaling’).
The lter overows when the jug is removed
from the appliance during brewing.
Do not remove the jug for more than 30
seconds, to prevent the lter from overowing.
The coffee ows from the lter, but does not
ow into the jug properly or at all.
Check if the mixing pipe is blocked.
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