The Philips Home Access 1000 series electronic deadbolt is a smart lock designed for residential use, offering multiple entry methods and enhanced security features. This user manual provides comprehensive instructions for installation, setup, usage, and troubleshooting, ensuring a secure and convenient home access experience.
Function Description
The Philips Home Access electronic deadbolt serves as a primary access control device for residential doors. It integrates a touchscreen keypad, a fingerprint sensor, and a traditional keyhole, providing various options for locking and unlocking the door. The lock is managed through the Philips Home Access app, allowing for remote control and advanced configuration.
Important Technical Specifications
- Supported Batteries: 4 AA alkaline batteries.
- Master PIN Code: 4 to 10 digits (default: 12345678).
- User PIN Codes: Up to 20 user PIN codes, each 4 to 10 digits long.
- User Fingerprints: Up to 50 fingerprints can be programmed.
- Door Thickness Compatibility: 1-3/8" to 2" (35mm to 50mm).
- Door Hole Diameter Compatibility: 1-1/2" or 2-1/8" (38mm or 54mm).
- Door Edge Hole Diameter Compatibility: 1" (25mm).
- Backset Compatibility: 2-3/8" or 2-3/4" (60mm or 70mm).
- Warranty: 2 Years.
Usage Features
The Philips Home Access electronic deadbolt offers a range of features designed for convenience and security:
- Multiple Entry Methods:
- PIN Code: Users can unlock the door by entering a programmed PIN code on the touchscreen keypad.
- Fingerprint: The integrated fingerprint sensor allows for quick and secure access using registered fingerprints.
- Mechanical Key: Traditional backup keys are provided for manual unlocking in case of power failure or other issues.
- One-Time PIN Code (in-app feature): Generated via the Philips Home Access app, these codes can be used only once, ideal for temporary access.
- Master PIN Code: Essential for programming and adjusting lock settings, the Master PIN Code also allows unlocking in Away Mode and Privacy Mode. It is crucial to change the default Master PIN Code (12345678) immediately after installation for security.
- Auto-Lock: This feature automatically locks the door after a set time delay (30 to 180 seconds) once it has been unlocked. It is disabled by default and can be configured through the lock's programming settings.
- Silent Mode: Allows users to mute keypad sounds, although low battery warnings and system alerts will still be audible.
- Away Mode: A security feature for when the user is away for an extended period. When activated, all user codes are restricted, and unlocking the door with the Thumb Turn will trigger a 1-minute alarm. The alarm and Away Mode can be disabled by entering the Master PIN Code on the keypad.
- Privacy Mode: Activated by pushing and holding the Privacy Button on the inside escutcheon for 3 seconds, this mode restricts all User PIN Code access. It is automatically disabled after unlocking the door with the Thumb Turn or the Master PIN Code.
- Locking and Unlocking from Outside:
- PIN Codes: Wake up the touchscreen keypad and enter the PIN code.
- Fingerprint: Use a registered fingerprint on the sensor.
- Mechanical Key: Insert and turn the backup key.
- Manual Mode: Press and hold any keypad button for at least 2 seconds to lock.
- Auto-Lock Mode: The latch bolt automatically extends when the door is shut after unlocking.
- Locking and Unlocking from Inside:
- Thumb Turn: Rotate the thumb turn to the locked or unlocked position.
- Privacy Button: Press the Privacy Button to lock in Manual Mode.
- Auto-Lock Mode: The device locks automatically.
- System Language Change: The lock supports multiple system languages (English, French, Spanish) and Silent Mode, configurable through programming.
- Philips Home Access App Integration: The app allows users to download the app, create a user account, and add the device by scanning a QR code or manually entering the ESN (Electronic Serial Number) found on the battery cover. The app facilitates remote management and generation of One-Time PIN Codes.
Maintenance Features
- Factory Reset & Default Settings: This procedure deletes all user codes and restores the lock to its default settings (Master PIN Code: 12345678, Auto-Lock: Disabled, Silent Mode: Disabled, Shut Down Time: 3 minutes, Away Mode: Disabled). It also activates the lock-handing process, which must be completed before setting up the lock. To perform a factory reset, press and hold the Reset Button for at least 5 seconds until a tone is heard.
- Battery Replacement: The lock uses 4 AA alkaline batteries. Low battery warnings are provided. It is important to use new alkaline batteries and avoid mixing old and new batteries or using rechargeable batteries.
- Troubleshooting Guide: The manual includes a comprehensive troubleshooting section to address common issues such as incorrect latch bolt operation, lock not working after installation, door handing not activated, wrong locking direction, key removal problems, and issues with PIN codes or fingerprints.
- Cleaning: Keep the fingerprint sensor dry and clean for optimal performance.
- Installation Verification: The manual emphasizes checking door dimensions, backset, and ensuring proper alignment of components during installation to prevent operational issues.
- Support: Users can register their product and find support at www.philips.com/support. For direct assistance in the U.S.A. & Canada, a helpline is provided: +1(833)599-9111.
Need help?
To Next Page
General