Philips HP3616 - Troubleshooting; Common Problems and Solutions

Recycling
Do not throw away the product with the normal household waste at the end of its life, but hand it
in at an ofcial collection point for recycling. By doing this, you help to preserve the environment.
Guarantee and support
If you need information or support, please visit www.philips.com/support or read the separate
worldwide guarantee leaet.
Guarantee restrictions
The terms of the international guarantee do not cover the infrared lamp.
Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, visit www.philips.com/support
for a list of frequently asked questions or contact the Consumer Care Centre in your country.
Problem Possible cause Solution
The appliance
doesn’t work.
The plug is not
inserted into the wall
socket properly.
Put the plug in the wall socket properly.
There is a power
failure.
Connect another appliance to check if the power
supply works.
The lamp is defective. Replace the lamp (see chapter ‘Replacement’).
The mains cord is
damaged.
If the mains cord is damaged, you must have it
replaced by Philips, a service centre authorised by
Philips or similarly qualied persons in order to avoid
a hazard.
Specications
Model HP3616
Rated voltage (V) Singapore/Europe/Bahrain/United
Arab Emirates/Jordan
230
Rated voltage (V) China/Hong Kong/Korea/Kingdom of
Saudi Arabia (KSA)/Lebanon
220
Rated voltage (V) Malaysia/Qatar 240
Rated voltage (V) Taiwan 110
Rated frequency (Hz) China/Malaysia/United Arab
Emirates/Bahrain/Qatar/Jordan/Lebanon/Hong Kong/
Singapore/Europe
50
Rated frequency (Hz) Korea/Taiwan/Kingdom of Saudi
Arabia (KSA)
60
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