Philips HP3643 - Page 11

Troubleshooting
This chapter summarises the most common problems you could encounter with the appliance.
If you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Possible cause Solution
The appliance
does not go on.
The plug is
not inserted into the
wall socket properly.
Put the plug in the wall socket properly.
There is a power
failure.
Connect another appliance to check if the power
supply works.
The lamp is defective. Contact the Philips Consumer Care Centre.
The mains cord is
damaged.
If the mains cord is damaged, you must have it replaced
by Philips, a service centre authorised by Philips or
similarly qualied persons in order to avoid a hazard.
Specications
Model HP3643
Rated voltage Hong Kong/Singapore/Middle East/
Turkey
220-240 V
Rated voltage China/Korea 220 V
Rated voltage Malaysia 240 V
Rated voltage Taiwan 110 V
Rated frequency Hong Kong/Singapore/
Middle East/Turkey
50/60 Hz
Rated frequency China/Malaysia 50 Hz
Rated frequency Korea/Taiwan 60 Hz
Rated power input 650 W
Medical device classication Class 2
Classication applied part not classied
Insulation class Class 2
Ingress of water IPX0
IR type IR A/B/C
Irradiance approx. 700 W/m²
Field dimensions 60 x 40 cm²
Battery type not applicable
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