the information below, contact the Consumer Care Centre in your
country.
Problem Cause Solution
The appliance is
not performing
as well as it
should.
The shaving unit is
dirty.
Remove the shaving unit and
clean it under the tap or with
the cleaning brush. Remove
any hairs that might be stuck
under the trimmer.
You put the
appliance on the
skin at a wrong
angle.
Make sure that you put the
appliance on the skin at an
angle of 70° (see chapter
‘Using the appliance’, section
‘Shaving’).
The appliance
runs too slowly
(and produces
an odd sound).
The batteries are
nearly empty.
Replace the batteries.
The shaving unit is
dirty.
Clean the shaving unit.
The shaving unit
needs to be
lubricated.
Lubricate the shaving unit
with a few drops of sewing
machine oil.
More skin
irritation than
usual.
The shaving foil is
damaged or worn.
Replace the shaving unit.
The appliance
does not work.
The batteries are
empty.
Replace the batteries.
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