Guarantee & service
If you need service or information or if you
have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer
Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there
is no Consumer Care Centre in your country, go to
your local Philips dealer.
Guarantee restrictions
The shaving heads (cutters and guards) are not
covered by the terms of the international guarantee
because they are subject to wear.
Troubleshooting
This chapter summarises the most common
problems you could encounter with the appliance. If
you are unable to solve the problem with the
information below, contact the Consumer Care
Centre in your country.
1 Reduced shaving performance.
Cause 1: the shaving heads are dirty. You have not
rinsed the shaver long enough or the water you
used was not hot enough.
Clean the shaver thoroughly before you continue
shaving. See chapter ‘Cleaning and maintenance’.
Cause 2: long hairs obstruct the shaving heads.
Clean the cutters and guards with the brush
supplied. See chapter ‘Cleaning and maintenance’,
section ‘Every six months: shaving heads’.
Cause 3: the shaving heads are damaged or worn.
Replace the shaving heads. See chapter
‘Replacement’.
2 The shaver does not work when I press the
on/off button.
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ENGLISH 13
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