If you need service or information or if you have a problem, please visit the Philips website at
www.philips.com or contact the Philips Consumer Care Centre in your country (you nd its phone
number in the worldwide guarantee leaet). If there is no Consumer Care Centre in your country,
go to your local Philips dealer.
This chapter summarises the most common problems you could encounter with the appliance. If
you are unable to solve the problem with the information below, contact the Consumer Care
Centre in your country.
Problem Solution
The appliance does not
work.
The appliance is equipped with a safety system. If the parts have not
been assembled properly, the appliance does not work. Check
whether the parts have been assembled in the right way, but switch
off the appliance before you do so.
The motor unit gives off an
unpleasant smell the rst
few times the appliance is
used.
This is not unusual. If the appliance continues to give off this smell
after a few times, check the quantities you are processing and the
processing time. After the appliance has been running for 2 minutes,
switch it off and let it cool down for 2 minutes.
The appliance makes a lot
of noise, gives off an
unpleasant smell, is too hot
to touch, gives off smoke
etc.
Switch off the appliance and unplug it. Go to the nearest Philips
service centre or your dealer for assistance.
The sieve is blocked. Switch off the appliance, clean the feeding tube and the sieve and
process a smaller quantity.
The sieve touches the
feeding tube or vibrates
strongly during processing.
Switch off the appliance and unplug it. Check if the sieve is placed
properly in the juice collector. The ribs in the bottom of the sieve
have to t properly onto the driving shaft. Check if the sieve is
damaged. Cracks, crazes, a loose grating disc or any other irregularity
may cause malfunction.
9
To Next Page
