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English
Problem Possible cause Solution
The temperature of freshly
brewed coffee gradually
decreases.
The machine is clogging up with
scale.
Descale the machine.
The pump makes a lot of noise. There is not enough water in the
water tank.
Fill the water tank with fresh tap
water.
The water tank is not placed
correctly.
Place the water tank correctly and
push it downwards.
The machine suddenly stops
brewing coffee.
There is not enough water in the
water tank.
Fill the water tank with fresh tap
water. Press the button of the
selected type of coffee again to
continue brewing. When the cup is
full, press the same button again to
stop the brewing process.
The selected coffee button
flashes quickly.
The water tank is empty. Fill the water tank with fresh tap
water. Press the button of the
selected type of coffee again to
continue brewing. When the cup is
full, press the same button again to
stop the brewing process.
I cannot close the capsule
compartment lever completely.
Check if you use the recommended
L'OR capsule. Other capsules may
cause problems during use.
The used capsule drawer is full. Empty the used capsule drawer
and insert the capsule again.
The capsule is not inserted correctly. Insert the capsule again and check
if it is inserted correctly.
The capsule is stuck. Open and close the lever a few
times with moderate force to
remove the capsule.
The lever does not open
completely.
The used capsule drawer is full. Empty the used capsule drawer.
The machine does not dispense
coffee or only dispenses drops
of coffee.
You have not flushed the machine
before first use.
Flush the machine before first use
(see 'Preparing for use').
There is not enough water in the
water tank.
Fill the water tank with fresh tap
water.
Scale has built up inside the machine
(see 'Descaling').
Descale the machine (see
'Descaling').
Coffee grounds end up in the
cup of coffee.
A small amount of ground coffee will
always end up on the bottom of the
cup.
This is normal.
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