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English
Problem Possible cause Solution
The flash is very bright to
my eyes. Do I need to
wear goggles?
No, Philips Lumea does not
hurt your eyes.
The scattered light produced by the device is
harmless to your eyes. Do not look at the flash
while using the device. It is not necessary to wear
goggles during use. Use the device in a well-lit
room so that the light is less glaring to your eyes.
Be sure to make good skin contact to avoid
scattered light.
You have used a light
intensity setting which is
too low for you.
Select a higher setting next time.
You did not cover all areas
to be treated.
The surface of the attachment should overlap the
previous spot to make sure you flash the
complete skin area, but treating the same area
multiple times does not increase efficacy.
The device is not effective
on your body hair color.
If you have light blond, grey, red or white hair,
the treatment is not effective.
You do not use the device
as often as recommended.
To remove all hairs successfully, we advise you to
follow the recommended treatment schedule.
You can reduce the time between treatments,
but do not treat more often than once every two
weeks.
The results of the
treatment are not
satisfactory.
You respond more slowly to
IPL treatment.
Continue using the device for at least 6months,
as hair growth can still decrease over the course
of this period.
Warranty and support
If you need information or support, please visit www.philips.com/support or
read the international warranty leaflet.
Recycling
-
This symbol means that this product shall not be disposed of with normal
household waste (2012/19/EU).
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