Troubleshooting
Why is there an air bubble in my Lumea
filter glass?
Don’t worry. Your Philips Lumea is not defective and what you see inside your filter glass is not
an air bubble. You can find this in every Lumea, due to the process used to produce the flash
lamp.
My Philips Lumea gives off a burning smell
during treatment
If your Philips Lumea is producing a strange smell during usage, please read on to discover the
possible causes for this issue and how to easily fix them yourself.
You have not removed hair from your skin
Before using Philips Lumea, it is important to have a hair-free skin. If there are still hairs on the
area that you are treating, they may get burnt. This can feel uncomfortable and give off a burning
smell or even some smoke.
You can remove your hair by shaving, epilating or waxing. If you choose to wax we advise
waiting at least 24 hours before using Lumea.
Your skin is not clean
Before treating your skin with Philips Lumea it should be properly cleaned and dried. Any
residues on your skin can be burnt by the Lumea's flash and produce a burning smell.