warranty depot, visit our website
www.philips.com.
Guarantee restrictions
- Philips Consumer Lifestyle warrants its products
for a period of two years after the date of
purchase. If any defect due to faulty materials
and workmanship occurs within this two-year
warranty period, Philips Consumer Lifestyle will
repair or replace the product at its expense.
- Philips Consumer Lifestyle will only pay for
repair or replacement if convincing proof is
provided, for instance by means of a receipt,
that the day on which service is claimed is
within the guarantee period. Parts that are
subject to wear (such as cutting units and
shaving heads) are not covered by the terms of
the international guarantee.
- The guarantee is not valid if a defect is due to
damage caused by incorrect use, poor
maintenance (e.g. parts blocked by scale) or if
alterations or repairs have been carried out by
persons not authorized by Philips Consumer
Lifestyle.
- For the appliance to be used correctly, the user
should strictly adhere to all instructions
included in the user manual and should abstain
from any actions or uses that are described as
undesired or which are warned against in the
user manual.
- These warranty restrictions do not affect your
statutory rights.
Troubleshooting
This chapter summarizes the most common
problems you could encounter with the appliance.
If you are unable to solve the problem with the
information below, visit www.philips.com/support
for a list of frequently asked questions or contact
the Consumer Care Center in your country.
Problem Possible
cause
Solution
I cannot
switch on
the
appliance
when it is
connected
to the
mains.
You cannot
use the
appliance
when it is
charging. You
can only use
the appliance
without cord.
Disconnect the
appliance from the
mains before use.
The
appliance
does not
work
anymore.
The
rechargeable
battery is
empty.
Charge the
appliance (see
chapter ‘Charging’).
During charging,
the battery charge
indicator flashes
white. If the battery
charge indicator
does not flash,
check whether
there is a power
failure or if the wall
socket is live. If
there is no power
failure and the wall
socket is live but
the battery charge
indicator still does
not flash, take the
appliance to your
dealer or a Philips
service center.
The blade is
blocked by
dirt.
Switch on the
appliance and
rinse the blade
under the tap with
warm water.
Hold the blade in a
cup with warm
water (60°C and
not hotter) for
approx. 30
seconds.
Travel lock is
activated.
Press the on/off
button for 3
seconds to
deactivate travel
lock.While you
deactivate the
travel lock, the
display counts
down. Then the
travel lock symbol
lights up and
switches off.The
appliance is now
ready for use
again.
The
appliance
does not cut
hairs
anymore.
The blade is
placed on the
handle
incorrectly.
Push the blade
onto the appliance
until you hear a
click.
The blade is
damaged or
worn.
Replace the blade
with a new one.
See chapter
‘Replacement’.
The
appliance
makes a
strange
noise.
The blade is
damaged or
worn.
Replace the blade
with a new one.
See chapter
‘Replacement’.
The blade is
placed on the
handle
incorrectly.
Remove and
reattach the blade.
Push it onto the
appliance until you
hear a click.
The blade is
blocked by
dirt.
Remove the blade
and clean the
blade thoroughly.
The
appliance
does not
function
optimally
anymore.
The blade is
blocked by
dirt.
Remove the blade
and clean the
blade thoroughly.
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