Problem Possible cause Solution
Water is leaking
from the bottom
of the appliance.
During cleaning,
water may collect
between the inner
body and the outer
shell of the
appliance.
This is normal and not
dangerous because all
electronics are enclosed in
a sealed power unit inside
the appliance.
Problem Possible cause Solution
The nose trimmer
attachment pulls
at the hairs.
You move the
appliance too fast.
Slowly move the
attachment around to
remove all unwanted hairs
in your nostrils.
The nose trimmer
attachment does
not work.
The cutting
element of the
attachment is very
dirty, for instance
because some
nasal mucus has
dried inside the
cutting element.
Clean the cutting element
by rinsing it under the tap
with hot water. Switch on
the appliance and rinse the
cutting element once more
to remove any remaining
hairs
If rinsing the nose trimmer
under the tap does not
unblock the cutting
element, then immerse it in
a glass with warm water for
a few minutes. Then switch
on the appliance and rinse
it under the tap.
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