Question Solution
Why doesn’t
the Philips
Sonicare
toothbrush
work?
Make sure that your Philips Sonicare toothbrush is
on. Press the power on/off button if your Philips
Sonicare toothbrush is off.
You may need to recharge the Philips Sonicare
toothbrush for at least 24 hours.
Make sure that your Philips Sonicare charger is
plugged into a live wall socket and not into a wall
socket controlled by a light switch. Your bathroom
may have a socket protected with a circuit breaker.
If this circuit breaker is tripped, it needs to be reset.
You may need to reattach or replace the brush head.
Remove the brush head and check if the metal shaft
on the handle is loose or has come completely out
of the handle. If either has occurred, please contact
Philips Sonicare support at www.philips.com/
support. See chapter ‘Guarantee and support’.
Why do I feel a
tickling
sensation when
I use the Philips
Sonicare
toothbrush?
You may experience a slight tickling/tingling sensation
when you use the Philips Sonicare toothbrush for
the rst time. As you become accustomed to
brushing with a Philips Sonicare toothbrush, this
sensation diminishes.
The brush head
chatters against
my teeth. What
can I do about
this?
To avoid this, keep the brush head properly oriented,
with the bristles placed on the gumline at a slight
angle (45 degrees).
ENGLISH 15
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