Question Solution
Why does the
Philips Sonicare
toothbrush
seem less
powerful?
You may need to charge the Philips Sonicare
toothbrush.
The Easy-start feature may be on. Deactivate the
Easy-start feature. See chapter ‘Features’.
You may need to reattach or replace your brush head.
Remove the brush head and check if the metal shaft
on the handle is loose or has come completely out of
the handle. If either has occurred, please contact
Philips Sonicare support at www.philips.com/
support. See chapter ‘Guarantee and support’.
Why doesn’t
the Philips
Sonicare
toothbrush
operate for
more than a
few brushing
sessions?
Make sure you charge the handle for 24 hours.
A fully charged handle should deliver at least
20 brushing sessions.
Contact Philips Sonicare support at www.philips.com/
support if you have charged the handle for at least
24 hours and your Philips Sonicare toothbrush still
delivers less than 20 brushing sessions. See chapter
‘Guarantee and support’.
The Philips
Sonicare
toothbrush is
very noisy
when is on. Is
this normal?
Make sure the cap is not on the brush head. If it is,
turn off your Philips Sonicare toothbrush, remove
the cap, and turn the Philips Sonicare toothbrush on
again. The noise reduction should be noticeable.
ENGLISH16
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