Question Solution
The print
comes off the
brush head. Is
the brush head
safe to use?
All Philips Sonicare products, including the brush
heads with print, are tested to internationally
recognised safety standards to make sure that all
parts that come into contact with the consumer do
not present a risk to human health when used under
normal conditions. If your brush head is over 3 months
old, Philips Sonicare recommends you to replace it
with a new brush head. After 3 months of normal
use, the bristles exhibit fatigue and the brush heads
are less effective at removing plaque. You can
purchase new Sonicare replacement brush heads at
the Sonicare online store www.shop.philips.com/
service or at your Philips dealer.
Do I need a
special charger
if I travel with
my Philips
Sonicare
toothbrush?
The Philips Sonicare charger can be used with
common worldwide voltages between 100-240V
AC, at either 50 or 60Hz. A simple plug adapter is all
that is required.
The charger
gets hot, or
produces
smoke or
sparks. What
can I do about
this?
Unplug the charger immediately and discontinue use.
Replace the charger. See chapter ‘Guarantee and
support’.
ENGLISH18
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