Troubleshooting
How do I charge my Philips Sonicare
toothbrush
Charging the battery of your Philips Sonicare toothbrush is easy as 1-2-3. Find out how to charge
your Philips Sonicare toothbrush properly.
Most Philips Sonicare toothbrushes
1) Plug the charger into a live electric power outlet
2) Place the handle on the charger
3) The flashing light on the handle indicates that the toothbrush is charging
4) It takes at least 24 hours to fully charge the battery
Please note:
In step 3 above, if the battery charge indicator on the handle does not blink green, you
may not have the charger plugged into a live outlet. To confirm that the charger is
plugged into a live outlet, press the on/off button while the handle is sitting on the
charger.
The handle should not activate when it is charging in a normal manner. If the handle
turns on in the charger, repeat steps 1 - 3 using a different power outlet. If you repeat the
procedure and your handle continues to activate while on the charger, contact the Philips
call center for instructions
Charging your Philips Sonicare DiamondClean and
DiamondClean Smart toothbrush
1) Plug the chrome base charger into a live electric power outlet
2) Place the glass on the chrome base
3) Place your Philips Sonicare DiamondClean or DiamondClean smart into the glass in an
upright position
4) The flashing light on the handle indicates that the toothbrush is charging*. If the indicator
does not start flashing, keep the handle in the charger for at least 10-15 minutes to allow the
toothbrush to recover
5) It takes at least 24 hours to fully charge the battery
DiamondClean Smart toothbrushes (in addition to a flashing battery indicator) will also
illuminate at the bottom and you will hear a beep.
Philips Sonicare PowerUp
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