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Hearing aids sound softer than usual / no sound
First check whether you can adjust and make the
sound louder with the volume control. Then check the
hearing tube and earmold for earwax residue and
clean if necessary. Check whether the battery is correctly
inserted and properly tted, adjust the t if necessary.
If there is no improvement, change the battery. If the
problem persists, contact your hearing care professional.
Hearing aid stops working after contact with water
Open the battery compartment, dry the casing and the
inside of the battery compartment with a soft cloth or
tissue and replace the battery. If the problem persists,
contact your hearing care professional.
6. Troubleshooting
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